Customer Service Lead

2 days ago


Richmond, California, United States Burlington Full time

At Burlington, we're seeking a talented Customer Service Lead to join our team in Richmond, Virginia. As a key member of our store team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Job Summary:

The Customer Service Lead is responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide friendly and professional service at all times. You will lead by example, approaching your work with our company's philosophy and core values in mind.

Key Responsibilities:

  • Model company core values and Our Burlington philosophy in daily interactions with customers and associates.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.

Requirements:

  • Candidates must be able to work a flexible schedule, including evenings, weekends, and holidays as required.
  • Ability to lift and move boxes weighing 40 lbs. or more, as well as stand and walk for extended periods.

Benefits:

  • Competitive hourly rate: $13-$15 per hour (estimated based on location and experience).
  • Flexible scheduling to accommodate various lifestyles.
  • Opportunities for professional growth and development within the company.

We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and customer-focused individual who thrives in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



  • Richmond, California, United States Food Lion Full time

    Job DescriptionAt Food Lion, we are committed to providing an easy, fresh and affordable shopping experience to the communities we serve. As a Customer Service Lead, you will play a crucial role in achieving this goal by providing fast, easy, flexible and friendly service to our customers.We are looking for a highly motivated and customer-focused individual...


  • Richmond, California, United States Burlington Stores Full time

    Company OverviewBurlington Stores, Inc. is a leading retailer of brand name apparel and home products. As a Part Time Customer Service Lead, you will play a key role in delivering exceptional customer service and driving sales growth.Job DescriptionThe ideal candidate will have strong leadership skills, a friendly demeanor, and an interest in retail. You...


  • Richmond, California, United States Food Lion Full time

    About the JobWe are seeking a skilled Customer Lead to join our team at Food Lion. In this role, you will have the opportunity to make a meaningful impact on our customers' shopping experiences and contribute to the success of our organization.The estimated salary for this position is $45,000 - $55,000 per year, based on location and experience.Key...


  • Richmond, California, United States Food Lion Full time

    Job Title: Customer Service RepresentativeEstimated Salary: $40,000 - $60,000 per yearCompany OverviewFood Lion is a leading grocery store chain in the Southeastern and Mid-Atlantic states. We have been serving our communities since 1957 and employ over 82,000 associates.We are committed to providing fast, easy, flexible, and friendly service to our...


  • Richmond, California, United States CarMax Full time

    About the RoleAs a Customer Service Representative at CarMax, you will be the vital link between customers' at-home and in-store experience, providing a seamless process. Your role will involve responding to sales leads and customer inquiries, ensuring customers can buy their desired vehicle in a way that suits them.We are seeking a highly motivated and...


  • Richmond, California, United States Warby Parker Full time

    Company OverviewAt Warby Parker, our mission is to make designer eyewear accessible and affordable for everyone. As a leading provider of stylish glasses, we strive to deliver exceptional customer service and create a unique shopping experience.


  • Richmond, California, United States U-Haul Full time

    Company Overview: U-Haul is a leading provider of moving and self-storage solutions. Our team is dedicated to delivering exceptional customer service and ensuring that our customers have a seamless experience when renting our equipment or using our storage facilities.Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.Job...


  • Richmond, California, United States CVS Health Full time

    Career opportunities abound at CVS Health, where you can make a meaningful difference in the lives of others. As a Customer Service Representative, you'll play a vital role in delivering enhanced human-centric healthcare for a rapidly changing world.Job DescriptionThe Customer Service Representative position offers a unique chance to work in a leading retail...


  • Richmond, California, United States A&M Ventures Full time

    A&M Ventures is seeking a Client-Focused professional to join our team as a Verizon Customer Service Associate. This role involves working directly with consumers to assess their needs and preferences, ensuring customer satisfaction and driving sales for the company.The ideal candidate will have proven customer service or retail sales experience, a high...


  • Richmond, California, United States PF Miami Developers, LLC Full time

    Job DescriptionWe are seeking a highly motivated and friendly Night Front Desk Coordinator to join our team at PF Miami Developers, LLC. This role will be responsible for ensuring that our fitness center operates smoothly during overnight hours.About UsFounded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66...


  • Richmond, California, United States Qualified Staffing Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Qualified Staffing. As a key member of our team, you will play a vital role in managing customer accounts, ensuring their satisfaction, and driving inside sales initiatives. This is an exciting opportunity for someone who is passionate about delivering exceptional...


  • Richmond, California, United States HomeTeam Pest Defense Full time

    Job DescriptionWe are seeking a highly skilled CUSTOMER SERVICE ASSOCIATE to join our team at HomeTeam Pest Defense. This is an exciting opportunity for individuals who enjoy providing exceptional customer experiences and want to be part of a dynamic and growing company.Responsibilities:Provide positive customer experiences through regular communication with...


  • Richmond, California, United States Food Lion Full time

    Job OverviewWe are seeking a skilled and friendly Customer Service Associate to join our team at Food Lion. As a key member of our Front End team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.Estimated Salary: $12.50 - $15.00 per hour, depending on location and...


  • Richmond, California, United States AVI Foodsystems Full time

    Job Summary: We are seeking an energetic and optimistic leader to fill the role of Operations Manager, Full-Time in Richmond, VA. About AVI Foodsystems: Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Key Responsibilities:Assist in the training and development of team membersLead...


  • Richmond, California, United States McDonald's Full time

    **Deliver Exceptional Customer Experiences**Greet and welcome customers to the restaurantAssist customers with their order using great service in both Drive-Thru and dine-in settingsCollaborate with the team to ensure facilities are clean and organizedProvide prompt service aligned with McDonald's Service Standards


  • Richmond, California, United States J. Jill Full time

    J. Jill is a dynamic retail company seeking an experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to build strong relationships with customers.The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.Job Description:In this role, you will be...


  • Richmond, California, United States Genworth Full time

    At Genworth, we're committed to delivering exceptional customer service and support. We empower families to navigate the aging journey with confidence, providing guidance, products, and services that meet their unique needs.We apply our values of making it human, making it about others, making it happen, and making it better to drive progress and create...


  • Richmond, California, United States Teleperformance USA Full time

    Job Overview:As a Customer Service Liaison with Teleperformance USA, you will be responsible for handling customer inquiries and resolving issues in a timely manner. This role involves communicating effectively with customers to understand their needs and providing solutions to their problems.About the Role:You will work as part of a team to deliver...


  • Richmond, California, United States Insight Global Full time

    Job SummaryIn this role as a Customer Service Specialist at Insight Global, you will provide exceptional support to our customers by addressing their inquiries and concerns related to their accounts and services. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of our clients.This onsite position...


  • Richmond, California, United States Atlantic Union Bank Full time

    Atlantic Union Bank offers a Competitive Salary of $45,000 - $60,000 per year, depending on experience. As a Customer Care Center Representative I, you will provide quality customer service by answering incoming calls regarding various questions and inquiries about Checking/Savings accounts, Online Banking, New Accounts, processing check orders, and Bankcard...