Network Administrator

5 days ago

Frederick, Maryland, United States Battelle National Biodefense Inst Full time
Job Summary

We are seeking a highly skilled Network Administrator to join our team at Battelle National Biodefense Institute. As a key member of our IT department, you will be responsible for the day-to-day management of our network infrastructure, ensuring the security and reliability of our systems.

Key Responsibilities
  • Deploy and administer Cisco Firepower firewall/VPN, Cisco switches, and other network devices in a secure environment.
  • Manage voice telecommunications system.
  • Monitor system logs/e-mail alerts and activity on network devices and troubleshoot problems with network connectivity.
  • Perform Cisco IOS and other network device patching/upgrades, device hardening, and helps to maintain certification and accreditation of the systems.
  • Follow the change management process when making changes to the systems/major applications.
  • Follow and keep existing documentation updated and creates documentation for new procedures.
  • Respond to tickets escalated from the first level Service Desk and other IT teams.
  • Attend and actively take part in weekly meetings. Coordinates with other staff engaged in similar tasks.
  • Helps the rest of the team with management of Microsoft and VMware servers.
  • Maintains a broad knowledge of network devices and applications.
Requirements
  • A minimum of three to five years of Cisco device work experience (or a degree in a related field) is preferred.
  • Industry recognized certifications such as CCNA or CCNP.
  • Advanced knowledge of and troubleshooting experience with Cisco switches and LAN/WAN configuration.
  • Experience with Cisco Firepower firewall/VPN is a plus.
  • Possesses knowledge of network security, understanding of vulnerabilities and countermeasures.
  • Knowledge of and troubleshooting experience with Microsoft and VMware servers is desired.
  • Experience with Microsoft Exchange, Microsoft SQL Server, Microsoft and other webservers, Network Attached Storage, and VoIP are a plus.
  • Working knowledge of common operating systems and software applications.
  • Effectively communicates issues and resolutions to all levels of the organization.
  • Ability to keep confidentiality of sensitive information.
  • Good interpersonal skills and ability to work well with team members.
  • Ability to provide technical support over the phone or in online meetings. Professional demeanor and earlier customer service experience are strongly desired.
  • Good problem-solving skills. Ability to handle constantly changing flow of tasks, be able to multitask effectively during busy times, and exercise patience and professionalism during stressful situations.
  • Ability to work responsibly with or without direct supervision.
  • Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO).
  • Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance and suitability for DHS.
  • Participation in the Immunization Program, Medical Surveillance Program and/or enrollment in the Personnel Reliability Program (PRP) may be required, dependent upon position and/or business needs.
  • May be required to participate in NBACC's alternative work schedule and/or on-call schedule, dependent upon business needs.

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