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Avaya Systems Administrator

2 months ago

Frederick, Maryland, United States Syntricate Technologies Full time
Position Overview:

We are seeking a skilled MVS System Administrator to manage and optimize our telecommunication systems. The ideal candidate will possess a comprehensive understanding of various voice and data technologies, ensuring seamless communication across our organization.

Key Responsibilities:
  • Oversee and configure Avaya Voice/Phone Telephony systems.
  • Manage the setup and maintenance of Telephony Systems.
  • Administer Avaya Call Manager, System Manager, and Voicemail Systems.
  • Implement NICE Uptivity for Call Recording and Screen Capture.
  • Utilize TASKE Reporting for performance analytics.
  • Support Cisco, Secure Telephone, and Video Communication systems.
  • Apply expertise in Telecommunications Technologies.
  • Maintain a deep understanding of Avaya PBX systems.
  • Facilitate the administration of the Avaya Unified Communications environment.
  • Configure and manage WS Connect.
  • Establish and program Voice and Data Telecommunications network circuits and equipment.
  • Develop strategies for Business Recovery in case of disasters.
  • Design and implement Telephony Networks.

This role is essential for ensuring our communication infrastructure is robust and efficient, supporting our operational needs effectively.