Network Systems Administrator

1 week ago


Frederick, Maryland, United States Global Enterprise Services, LLC Full time
Job Overview

Position: Systems Administrator – T4

Are you prepared to contribute to a dynamic and innovative team?

The Global Enterprise Services, LLC team is engaged in a significant digital transformation initiative that is essential for various defense agencies and is currently in search of an Active Directory Systems Administrator.

PROGRAM SUMMARY:
The Defense Enclave Services contract aims to consolidate the information technology systems, personnel, functions, and program elements of the DOD Fourth Estate Defense Agencies under the guidance of DISA's Fourth Estate Network Optimization program office. Your role is vital to enhancing the overall operational and user experience as automation capabilities affect users across the global enterprise.

CLEARANCE REQUIREMENT:

• Must possess an active Secret clearance prior to commencement. (US Citizenship required)

PRIMARY RESPONSIBILITIES:
• Execute domain migrations, both internally and externally, encompassing Active Directory, file services, print services, DHCP, and other essential IT services.
• Troubleshoot a variety of system issues, addressing software and hardware problems, diagnosing network challenges, and managing trouble tickets and service tasks across all levels.
• Assist in achieving optimal performance and availability standards by implementing suitable technical solutions.
• Responsible for completing daily tasks associated with system administration in the DES Compute Environment.
• Provide support for the implementation, troubleshooting, and maintenance of IT systems.
• Offer 24/7 on-call support to the operations team when addressing incidents with enterprise systems.
• Provide escalation support to the monitoring team when resolving issues with enterprise systems.
• Manage IT system infrastructure and continuously update related process documentation.
• Collaborate within the DevSecOps framework to plan and support the integration of new technologies.
• Prepare recommendations for solutions to network operations challenges based on monitoring results, tools analysis, and forensics.
• Work with other service teams to resolve enterprise incidents as part of the Operations Problem Solving Team.
• Collaborate with the monitoring team to address issues that may affect system availability.
• Attend weekly meetings and deliver status reports.

BASIC QUALIFICATIONS:
• Bachelor's degree and 8+ years of relevant experience; additional years of experience may be considered in lieu of a degree.
• Must have a DoD IAT Level II certification (Sec+), or higher, prior to commencement.
• Experience in UNIX, Windows, and/or Storage administration.
• Familiarity with trouble reporting and tracking systems such as REMEDY.
• Must be capable of lifting/moving/carrying equipment when necessary (maximum 40 pounds).



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