Guest Services Supervisor
1 week ago
Location
Courtyard Delray Beach
Employment Type
Full Time
Compensation
$18.00 Hourly
Travel Requirements
None
Shift Availability
Any
Industry Category
Hospitality - Hotel
Position Summary:
A Kolter Hospitality Group Front Desk Supervisor is dedicated to providing exceptional service to our guests by fostering a welcoming atmosphere that enhances guest satisfaction. This role involves overseeing the front desk operations within the hotel.
Key Responsibilities:
- Oversee front desk activities during designated shifts.
- Ensure front desk personnel are knowledgeable about hotel amenities and services.
- Address guest concerns in a professional and efficient manner, ensuring satisfactory resolutions.
- Assist guests with the check-in and check-out procedures.
- Adhere to company policies regarding financial documentation, cash handling, and licensing, including accurate and timely financial reporting.
- Pre-block VIP arrivals, special requests, and long-stay guest accommodations in advance.
- Collaborate with other departments to ensure seamless communication regarding guest and room details.
- Report maintenance issues promptly.
- Follow all safety protocols while performing job duties.
- Demonstrate effective and innovative problem-solving skills in the workplace.
- Maintain a positive and supportive attitude in a fast-paced environment.
- Show commitment to the growth and success of the organization.
- Act with integrity, even when unsupervised.
- Exhibit a desire for personal and professional development within the company.
- Deliver personalized guest service with enthusiasm.
Kolter Hospitality Group is an Equal Opportunity Employer.
M/F/Veteran/Disability
Drug-Free Workplace
Kolter Hospitality participates in E-Verify.
Qualifications:
General Requirements:
Availability to work most weekends and holidays.
Punctuality and adherence to uniform standards.
Basic computer skills required.
Experience: Previous front desk experience in a hotel setting is preferred. Supervisory experience is a plus.
Education: Not specified.
Physical Requirements:
Ability to stand or walk for extended periods (up to 8 hours).
Occasional lifting, pushing, and pulling may be required.
Note: This description summarizes primary responsibilities and qualifications. It is not intended to encompass all duties or qualifications that may be required now or in the future. Kolter Hospitality maintains a drug-free workplace, and pre-employment drug testing and background checks are mandatory.
-
Guest Services Supervisor
1 week ago
Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full timeJob OverviewLocationCourtyard Delray BeachEmployment TypeFull TimeCompensation$18.00 HourlyTravel RequirementsNoneShift AvailabilityAnyCategoryHospitality - HotelPosition Summary:A Kolter Hospitality Group Front Desk Supervisor is dedicated to providing exceptional service to our guests by fostering a warm and inviting atmosphere that enhances guest...
-
Guest Services Supervisor
2 weeks ago
Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full timeJob OverviewLocationCourtyard Delray BeachEmployment TypeFull TimeCompensation$18.00 HourlyTravel RequirementsNoneShift AvailabilityAnyIndustry CategoryHospitality - HotelPosition Summary:A Kolter Hospitality Group Front Desk Supervisor is dedicated to providing exceptional service to our guests by fostering a warm and inviting atmosphere that enhances guest...
-
Guest Services Operations Supervisor
2 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeAt Opal Grand Resort, a prestigious 5-Diamond Luxury Resort, we are seeking a motivated and positive individual to join our Guest Services team. This role offers a unique opportunity to contribute to an organization that prioritizes both team member satisfaction and exceptional guest experiences. The Guest Services Operations Supervisor will play a crucial...
-
Guest Services Supervisor
2 weeks ago
Miami Beach, Florida, United States Vensure Employer Services Full timeEssential Knowledge, Skills, and Competencies Ability to manage multiple tasks simultaneouslyProficient in Property Management Systems (preferably Room Master)Required QualificationsBachelor's degree in communications, hospitality, tourism, or related fieldsA minimum of 2 years of relevant experienceFluency in both English and Spanish is mandatoryExperience...
-
Guest Services Supervisor
1 week ago
Deerfield Beach, Florida, United States Crescent Services Full timePOSITION SUMMARY: Oversee the daily functions of the Front Desk personnel to enhance revenue and profitability while ensuring superior guest satisfaction.This role is for a LEAD FRONT DESK AGENT, requiring flexible availability for both AM and PM shifts. KEY RESPONSIBILITIES: Minimum 6 months of relevant experience in a hospitality environment, particularly...
-
Guest Services Supervisor
2 weeks ago
Deerfield Beach, Florida, United States Crescent Services Full timePOSITION SUMMARY: Oversee the daily functions of the Front Desk team to enhance revenue and profitability while ensuring exceptional guest experiences.This role is for a LEAD FRONT DESK AGENT, requiring flexible AM and PM shift availability. PRIMARY RESPONSIBILITIES:Include, but are not limited to the following: Minimum 6 months of relevant experience in a...
-
Guest Services Supervisor
2 weeks ago
Deerfield Beach, Florida, United States Crescent Services Full timeJOB SUMMARY: Oversee the daily functions of the Front Desk personnel to enhance revenue and profitability while ensuring exceptional guest satisfaction.This role is a LEAD FRONT DESK AGENT position, requiring flexible AM and PM shift availability. PRIMARY RESPONSIBILITIES:Include, but are not limited to: Minimum 6 months of prior experience with Marriott...
-
Guest Services Supervisor
2 weeks ago
Miami Beach, Florida, United States Grand Beach Suites Hotel Full timeGuest Services Supervisor Job DescriptionPOSITION SUMMARY:The Guest Services Supervisor is accountable for overseeing all Front Desk operations at a prestigious resort. This role involves directing, implementing, and upholding service standards to guarantee guest satisfaction. The Supervisor also plays a crucial role in security protocols, monitoring, and...
-
Guest Services Supervisor
1 week ago
Miami Beach, Florida, United States Shelborne South Beach Full timePosition: Front Desk SupervisorLocation: Shelborne South BeachOverview:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for all guests. This position requires a proactive leader who can effectively oversee daily front desk activities.Key Responsibilities:Welcome and...
-
Guest Services Supervisor
1 week ago
Miami Beach, Florida, United States Shelborne South Beach Full timeFront Desk SupervisorLocation: Shelborne South BeachSummary:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for guests.Key Responsibilities:Welcome and assist guests upon their arrival, ensuring a warm and inviting atmosphere.Oversee the registration process,...
-
Guest Services Supervisor
2 weeks ago
Miami Beach, Florida, United States Marriott Hotels & Resorts Full timePosition OverviewAs a Guest Services Supervisor at Marriott Hotels & Resorts, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Cash Handling: Accurately complete all designated cashier and closing reports within our computer system.Shift Management: Review shift logs and daily memo books,...
-
Guest Services Supervisor
2 weeks ago
Miami Beach, Florida, United States Shelborne South Beach Full timePosition: Front Desk SupervisorLocation: Shelborne South BeachOverview:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for guests. This position requires a dedicated individual with strong leadership skills and a commitment to delivering exceptional customer...
-
Guest Services Supervisor
2 weeks ago
Miami Beach, Florida, United States Shelborne South Beach Full timeFront Desk SupervisorLocation: Not specifiedSummary:As a Front Desk Supervisor, you will play a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for our guests.Key Responsibilities:Welcome and assist guests upon their arrival, ensuring a warm and inviting atmosphere.Oversee the registration process,...
-
Guest Services Supervisor
2 weeks ago
Panama City Beach, Florida, United States Radisson Panama City Beach Full timeJob OverviewBy the Sea Resorts is in search of a skilled Guest Services Supervisor for our esteemed Radisson Panama City Beach Oceanfront establishment.Role Summary:The Guest Services Supervisor at Radisson Panama City Beach will be accountable for managing the front desk functions and guaranteeing outstanding customer satisfaction. This role involves...
-
Guest Services Supervisor
2 weeks ago
Panama City Beach, Florida, United States Radisson Panama City Beach Full timeRadisson Panama City Beach is in search of a skilled Guest Services Supervisor for our esteemed oceanfront property. Role Overview: The Guest Services Supervisor will play a pivotal role in managing the front desk functions and ensuring outstanding guest satisfaction. This position involves leading a team of front desk personnel to guarantee that all visitor...
-
Guest Services Supervisor
2 weeks ago
Deerfield Beach, Florida, United States Blue Sky Hospitality Solutions Full timePOSITION OVERVIEW: The Guest Services Supervisor plays a crucial role in supporting the Front Office Manager in overseeing the Front Office functions to ensure exceptional guest experiences, adherence to service quality standards, and compliance with company policies while achieving financial objectives. The supervisor is tasked with ensuring that all guest...
-
Guest Services Representative
5 days ago
Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full timeJob SummaryKolter Hospitality Group is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for delivering exceptional service to our guests, creating a comfortable and welcoming environment.Key ResponsibilitiesGuest Check-In/Check-Out: Assist guests with check-in and check-out...
-
Guest Services Supervisor
2 weeks ago
Miami Beach, Florida, United States Shelborne South Beach Full timeFront Desk SupervisorLocation: Not specifiedSummary:The role of the Front Desk Supervisor involves managing the front desk operations, ensuring a seamless registration and checkout experience for guests while supervising the front desk team.Key Responsibilities:Welcome and greet guests upon their arrival.Register guests in the system, confirming...
-
Guest Services Supervisor
1 week ago
Miami Beach, Florida, United States Shelborne South Beach Full timeFront Desk SupervisorLocation: Not specifiedSummary:As a Front Desk Supervisor, you will be responsible for coordinating and streamlining the check-in and check-out procedures at the front desk while managing the daily functions of the front desk team.Key Responsibilities:Welcome and greet guests upon their arrival.Register guests in the system, confirming...
-
Guest Services Supervisor
1 week ago
Miami Beach, Florida, United States Marriott Full timeAdditional Information Weekly Pay, Pay: $19.76/Hour, Hotel experience preferred and Fosse knowledge Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Position Type Non-Management POSITION SUMMARY Responsible for completing assigned cashier and closing reports within the computer system. Review shift logs and daily memo books,...