Senior Analyst, Digital Portfolio Optimization

6 days ago


New York, New York, United States American Express Full time
About the Role

We are seeking a highly skilled Digital Portfolio Management Specialist to join our team at American Express. As a key member of our Enterprise Digital & Data Solutions (EDDS) organization, you will play a critical role in driving engagement, satisfaction, and revenue through innovative data, digital, and marketing products and solutions.

Key Responsibilities
  • Partner with the Portfolio and Product leads in EDDS and Enterprise Platforms to manage Intake and Prioritization, Planning, and Delivery across the complex Marketing Ecosystem.
  • Collaborate and partner across ECMX, Technology, and Marketing to ensure ongoing operational and organizational support of key initiatives.
  • Help to develop and deliver stakeholder communications/communication plans regarding ongoing priorities, statuses, and key decisions requiring alignment to both Internal and External partners.
  • Drive an improvement in enterprise outcomes and key results by facilitating proper prioritization and accelerating delivery across the Martech & Communication Portfolio.
  • Demonstrate a willingness to continually learn, challenge the status quo, and implement new or enhanced Product, Execution, and Portfolio Management processes within a dynamic and highly matrixed environment.
Requirements
  • Minimum of 3 years experience working in project, portfolio, product or program management, or operational experience.
  • Experience with enterprise collaboration tools (JIRA, Confluence, Airtable).
  • Highly organized with the ability to effectively manage multiple workstreams simultaneously.
  • Ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence.
  • Experience working with Agile product development methodologies, program and project management.
  • Ability to quickly pivot and reprioritize with changing business demand and embrace new opportunities.
  • Excellent collaboration and relationship management skills, with experience influencing and coordinating across internal or external partners to deliver business goals.
  • An engaging, resilient, and optimistic spirit.
  • Knowledge and experience of the marketing processes, common platforms and tools.
  • Experience in developing & analyzing reports for investment planning is a plus.


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