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Technology Portfolio Optimization Lead
2 months ago
Position Overview
Empower Your Career with American Express
At American Express, we believe in the potential of our people and the businesses we serve. Joining our team means becoming part of a diverse and global community dedicated to supporting our customers, communities, and each other. Here, you will have the opportunity to grow and develop a career path that is uniquely yours, supported by benefits and programs that cater to your personal and professional needs.
As a member of our technology team, you will have the chance to design, develop, and implement software solutions that enhance our customers' digital experiences. Collaborate with skilled engineers in an inclusive environment where your contributions are valued, and you have the autonomy to choose the technologies that best address complex challenges. We prioritize continuous learning and provide dedicated time for your professional development, ensuring you stay at the forefront of technological advancements.
Key Responsibilities
In the role of Portfolio Optimization Lead, you will collaborate with the Director and key stakeholders to enhance the enterprise-wide optimization of our processes, tools, and portfolio models. Your contributions will be vital in implementing improvements to existing frameworks and defining future strategies that promote innovative workflows, data-driven insights, and enhanced capabilities to optimize technology, business, and product outcomes.
Your responsibilities will include:
- Facilitating the governance of portfolio transformation initiatives aimed at continuously optimizing processes, tools, and insights for effective management of the technology portfolio.
- Assisting in the development and execution of a multi-year transformation roadmap to achieve strategic objectives.
- Providing actionable insights to Technology and Business Leadership to manage delivery risks and optimize investments across various portfolios.
- Utilizing reporting tools to track progress and compile insights for financial and capacity planning across a substantial technology investment portfolio.
- Championing a consistent taxonomy, reporting, and metrics with Portfolio, Engineering, and Product leaders to enhance data integrity and drive informed decision-making.
- Establishing a robust change management and feedback mechanism with Technology, Business, Product, and Finance partners to identify and implement continuous improvement opportunities.
- Building strong partnerships with Tech Finance to collaborate on deliverables for forecasting and planning.
- Engaging with Technology Portfolio leads to ensure transparency in actual costs while effectively communicating risks and opportunities.
Qualifications
To be successful in this role, you should possess:
- A minimum of 4 years of experience in program management.
- Proficiency in creating presentations that effectively convey messages and persuade stakeholders.
- Experience in process design and automation, with a focus on enhancing effectiveness, quality, and compliance.
- Strong stakeholder management skills.
- Familiarity with tools and processes that drive technology portfolio and financial management.
- Analytical skills with the ability to interpret complex data and translate it into effective solutions.
- Proficiency in Microsoft Excel and experience with Agile methodologies.
Preferred Skills
Ideal candidates will also demonstrate:
- Excellent verbal and written communication skills, with the ability to engage and influence senior leaders.
- A track record of driving results in a fast-paced environment.
- Knowledge of technology investment planning and resource management.
- An understanding of industry trends in Financial Services and the American Express business model.
- An MBA is a plus.
Compensation and Benefits
American Express offers a competitive salary range along with bonus incentives and comprehensive benefits that support the well-being of our colleagues and their families. Our benefits include:
- Competitive base salaries and bonus opportunities.
- Retirement savings plan with company matching.
- Comprehensive medical, dental, and vision insurance.
- Flexible working arrangements to support work-life balance.
- Paid parental leave for all parents.
- Access to wellness centers and counseling support.
- Career development and training opportunities.
American Express is committed to creating a diverse environment and is proud to be an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
