International Operations Coordinator
5 days ago
As an International Operations Coordinator at SEKO Worldwide, you will be responsible for executing day-to-day shipments, prioritizing, scheduling, and routing shipments throughout the United States and internationally. You will also be responsible for obtaining Proof of Deliveries (POD) on all orders, producing necessary documents, and providing excellent customer service and communication with customers and vendors.
Key Responsibilities:
Execute day-to-day shipments, prioritize, schedule, and route shipments throughout the United States and internationally.
Obtain Proof of Deliveries (POD) on all orders.
Produce all necessary documents, bills of lading, etc.
Answer phones, book, and work with all shipments with carriers. Provide excellent customer service and communication with our customers and vendors.
Research and respond to any agent requests. Work with vendor-specific websites to set up and track shipments.
Determine routings for overseas and origins if required.
Negotiate rates with carriers, vendors, and agents. Assist in the preparation and approval of rate quotes or shipment costing for internal and external customers.
Ensure prompt and accurate completion of all paperwork associated with movement of inbound and outbound shipments.
Ensure timely pick-ups, recoveries, deliveries, and airline and agent selection, while maintaining cost controls. Effective communication with them is essential to ensure shipments are executed timely and accurately.
Requirements:
Excellent customer service and interpersonal skills required with ability to effectively communicate orally and in writing. Must have a positive attitude and be professional.
Intermediate proficiency in Microsoft Office, internet and web-based applications and job specific software applications. Must have data entry experience.
Ability to add, subtract, multiply and divide using units of U.S. and/or international currency, weight, volume, and distance measurements. Compute rate, ratio, and percentages.
Effectively participates in department projects related to assigned area of responsibility.
Possess functional knowledge of regulations and compliance procedures associated with all areas of freight forwarding.
Have experience in multimodal logistics with functional knowledge of TSA, C-TPAT and Hazmat
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Speak effectively before groups of customers or employees of organization
Write routine reports and correspondence, enter all shipment info into SEKO system
Education & Experience:
Minimum: High School Diploma or GED required. Minimum four years' freight forwarding experience. Must be a self-starter and have excellent organizational skills
Preferred: Bachelor's Degree preferred or equivalent combination of work experience
CargoWise Experience
SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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