Clinical Applications Specialist

1 day ago

Springfield Gardens, New York, United States CareOne Full time
CareOne Clinical Applications Analyst Job Description

As a Clinical Applications Analyst at CareOne, you will play a critical role in the design, build, and implementation of core clinical applications. Your expertise will be essential in providing assistance, advice, problem-solving, and technical information regarding the use of software applications.

Key Responsibilities:

Establish organization best-practice and create training material (worksheets, tests, training manuals) to ensure seamless user adoption.
Maintain a knowledge binder and provide hands-on training for end-users, ensuring they are proficient in using pharmacy software applications.
Coordinate and apply established procedures related to information systems operations, exercising responsibility for the coordination and application of established procedures.
Assist in the research, analysis, problems, and coordination of department staff as needed, actively participating in the testing and implementation of new software applications.
Create/Assist in developing training material to train end-users in the use of pharmacy software applications, providing guidance and assistance to users in response to written and verbal questions.

Requirements:

Bachelor's Degree in a related field.
Minimum 2 years of end-user experience with FrameworkLTC, Docutrack Imaging System, HL7.
Basic knowledge of Pharmacy/Healthcare operations.
Ability to independently schedule and manage tasks on assigned projects and tickets.

Preferred Skills:

Effective communication with vendors through phone and email.
Proficient in assisting end-users with Partners' clinical application suite.
Availability to work weekends and evenings/nights for emergencies or scheduled projects like upgrades.
Proficient in order entry and billing processes.
Experience in programming and uploading forms, as well as setting up folders and document types.

Basic SQL Skills:

Ability to compose and execute straightforward SQL queries.
Use SQL for investigating issues within FW.

EMR Interface Projects:

Collaboration with EMR vendors to initiate projects.

CareOne Mission:

Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products, and services. We treat residents, their families, and each other with respect, dignity, and compassion. We work to maintain the highest standards of care and service for our patients, families, and valued employees.

Benefits:

401(k) Retirement Plan

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