Medical Office Coordinator

1 week ago


Kew Gardens, New York, United States Fresenius Medical Care North America Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Fresenius Medical Care North America. As a key member of our healthcare team, you will be responsible for coordinating patient scheduling, managing medical records, and providing exceptional customer service.

Key Responsibilities
  • Scheduling and Coordination: Schedule and input patient appointments in a timely and efficient manner, ensuring all pre-procedure activities are completed.
  • Patient Communication: Facilitate the admission process by greeting patients and visitors, obtaining patient identification and insurance information, and initiating the admissions process.
  • Medical Records Management: Assemble and maintain patient medical records and financial records in a confidential and secure manner.
  • Insurance Verification: Perform insurance verification and complete prior authorizations or other required processes.
  • Transportation and Logistics: Assist with patient transportation if qualified per company policy.
  • Documentation and Reporting: Ensure accuracy when scanning and filing documents, complete within 24 hours of completed visit, and communicate changes to procedure and insurance to internal parties and patient records.
  • Materials Management: Coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
Requirements
  • Education: High School Diploma or equivalent combination of education and experience; Associate Degree or higher preferred.
  • Experience: 1-2 years' related experience in a medical setting with insurance billing.
  • Skills: Proficient in computer software, excellent communication skills, ability to handle multiple tasks simultaneously, and adaptability to supporting software applications.
Work Environment

The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.



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