Medical Office Coordinator

1 day ago


Santa Ana California, United States RadNet Orange County Full time
Job Summary

We are seeking a highly skilled and customer-focused Medical Receptionist to join our team at RadNet Orange County. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients.
Requirements
  • High School Diploma or GED.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.
Work Environment

This role is a Nights shift position, working Monday - Friday, 4:30pm - 9pm and Saturday, 8am - 5pm.



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