Guest Services Representative
7 days ago
We are seeking a highly skilled Guest Services Representative to join our team at the Armory. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a safe and enjoyable experience for all.
Key Responsibilities- Greet guests and scan tickets upon entry to the venue
- Answer guest questions and assist with locating seats
- Examine tickets for entry to various tiers of the venue
- Assist with keeping the venue safe, clean, and presentable
- Resolve guest complaints or problems
- Guide guests to exits or provide instructions in case of emergency
- May assist in verifying staff credentials to restricted areas
- Assist patrons by giving directions to places inside or outside the venue
- Ensure guests are safely enjoying the show
- Communicate with other venue staff or managers about guest needs
- High School Diploma or equivalent preferred
- At least 1+ year in a guest service role preferred
- Excellent verbal and interpersonal communication skills
- Ability to commute or relocate to Minneapolis, MN 55415
This is a part-time position with evening shifts, holidays, and weekend availability. The ability to commute or relocate to Minneapolis, MN 55415 is required.
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