Guest Services Host

2 weeks ago


Sunnyvale, California, United States Pacific Catch, Inc Full time
Job Overview

At Pacific Catch, we recognize that the strength of our restaurants and brand stems from the exceptional quality and commitment of our team members. We are dedicated to providing a remarkable opportunity for both personal and professional development, fostering a vibrant and inclusive work atmosphere where individuals feel valued and appreciated.

About Us

Pacific Catch operates 14 locations throughout California, with plans for further expansion.

Employee Benefits

  • Earn tips in addition to your hourly wage
  • Complimentary meals during your shifts
  • Flexible work schedules
  • Comprehensive training programs
  • Opportunities for career advancement

Our Commitment

Pacific Catch takes pride in offering delicious, sustainable seafood paired with innovative craft cocktails, all infused with the spirit of Aloha.

Work Schedule

This is a part-time, hourly, non-exempt role. Weekly hours may vary, and schedules are not fixed or guaranteed. Ideal candidates should be available for evening shifts from Wednesday to Sunday, between 4 PM and 10 PM. Please include your availability in your application.

Key Responsibilities

  • Deliver exceptional hospitality in a dynamic environment
  • Maintain a positive demeanor and collaborate effectively with all team members
  • Act as the welcoming face of Pacific Catch, engaging with guests, managing seating, introducing the menu, and handling phone inquiries
  • Demonstrate adaptability and flexibility while managing a busy workload, prioritizing guest requests
  • Uphold Pacific Catch's core values, hospitality standards, and team member expectations
  • Utilize POS systems and Open Table Software proficiently
  • Handle cash and financial transactions accurately

Qualifications

  • High school diploma required; degrees in hospitality or related fields are advantageous
  • Preferred minimum of one year of experience in the restaurant or customer service sector

Physical Requirements

  • Ability to stand and maintain mobility for up to 5 hours
  • Capability to reach, bend, stoop, and frequently lift items weighing up to 35 pounds

Compensation

  • Hourly wage of $18.55

Ensuring the safety of our team members and guests is our highest priority at Pacific Catch, Inc.


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