Morning Service Attendant
2 weeks ago
Choice Hotels International, Inc stands as a prominent entity in the global hospitality sector, featuring an extensive network of over 7,400 hotels across 45 countries, with more than 625,000 rooms available. Our diverse portfolio includes 22 distinct brands tailored to meet the needs of various travelers, ranging from upscale to midscale, extended stay, and economy options. Choice Hotels is committed to delivering outstanding experiences for guests while ensuring profitability for franchise owners. The AM Server role at Choice is vital, concentrating on providing exceptional service to lounge patrons, ensuring their satisfaction through prompt and efficient assistance.
- Oversee table arrangements in the lounge area
- Take guest orders and offer suggestions
- Collaborate with bartenders for drink orders
- Deliver service to guests promptly
- Address customer inquiries and resolve issues
- Comply with company policies and beverage service standards
- Ensure remarkable guest satisfaction by demonstrating genuine hospitality
Qualifications/Skills
- High school diploma or equivalent
- Preferred minimum of 2 years experience in a comparable position
- Basic skills in reading, writing, and arithmetic
- Must meet legal age requirements for alcohol service
- Strong customer service abilities
- Flexible availability, including weekends and holidays
- Ability to collaborate effectively with diverse teams
Physical Requirements
- Ability to lift and maneuver various equipment and furnishings
- Capacity to stand for extended periods
- Capability for physical tasks related to event setup and service
Additional Information
The hospitality industry operates around the clock, necessitating associates to adapt to varying schedules and responsibilities as required. It is crucial to maintain a service-oriented atmosphere consistently, reflecting the core values of Choice Hotels. This job description does not imply a contractual agreement, and employment remains at-will. Choice Hotels International is dedicated to promoting diversity and equal opportunity in employment, with thorough pre-employment screenings in place. The emphasis is on embodying the organization's core values to foster loyalty, growth, and excellence in hospitality.
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