Housekeeping Team Leader
2 weeks ago
The Residence Inn/SpringHill Suites by Marriott Greenville Downtown is in search of a committed Housekeeping Team Leader. The primary responsibility of the Housekeeping Team Leader is to guarantee that the Guest Room Attendants perform their cleaning, maintenance, and refreshing duties for guest rooms daily, adhering to the standards set by the Brand and Auro Hotels.
Key Responsibilities
- Supervise the execution of all tasks by Housepersons and Room Attendants.
- The PM Room Inspector is responsible for preparing evening reports and completing any tasks left unfinished by the AM team.
- Familiarize oneself with and adhere to established cleaning protocols to uphold a high level of cleanliness.
- Utilize all cleaning supplies and chemicals according to product specifications.
- Regularly update room status with the Front Office Supervisor or through the computer system at specified intervals.
- Comprehend and operate all housekeeping equipment according to product specifications.
- Carry out and finalize any special projects assigned by the Executive Housekeeper.
- Know and actively implement the hotel's emergency procedures and loss prevention strategies.
- Establish standards and protocols for the housekeeping staff's work.
- Plan work schedules to ensure sufficient service coverage.
- Provide guidance and support to all department members.
- Ensure that all reports are completed thoroughly and punctually.
- Maintain proper key control measures.
- Ensure that storage areas are organized and tidy.
- Inspect and assess the physical condition of the property.
- Conduct periodic inventories of supplies and equipment, including linen inventory.
- Research new and enhanced cleaning tools and techniques.
- This job description does not limit management's right to assign or reassign duties, work hours, and/or responsibilities for this position at any time.
A High School Diploma is preferred.
Qualifications
Minimum of 1 year of experience in hotel housekeeping (preferably within the Marriott brand).
- Exceptional customer service skills and meticulous attention to detail.
- Willingness to work weekends and holidays.
- 1 year of experience with Fosse.
We value our team members and provide a comprehensive benefits package, which includes:
- Health insurance
- Retirement plan
- Paid time off
- Employee discounts on Marriott hotel stays
- Continuous training and development opportunities
- A supportive and friendly work atmosphere
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