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Client Success Manager

2 months ago

Greenville, South Carolina, United States The brand Leader Full time
Position Overview

Salary: Commensurate with Experience

The Brand Leader, recognized as one of the best workplaces, is seeking a dedicated Account Manager to enhance our Client Services team. This role is essential in managing daily agency operations for our clients, ensuring their marketing initiatives are executed flawlessly. The Account Manager will drive client success through various marketing strategies, including branding campaigns, media outreach, and digital projects.

Key Responsibilities:

  • Serve as the primary liaison for client inquiries and requirements.
  • Provide strategic oversight for all client projects.
  • Collaborate with internal and external teams to formulate marketing strategies and track performance metrics.
  • Facilitate regular client meetings and performance evaluations.
  • Work alongside senior account staff to devise and present tailored strategies for each project.
  • Promote an integrated approach to leverage the agency's full capabilities.
  • Draft and present creative briefs for projects, identifying and managing key deliverables.
  • Assess and critique creative outputs to ensure alignment with client goals and agency standards.
  • Maintain a comprehensive understanding of industry trends to enhance client engagement.
  • Establish the agency as a trusted partner in marketing for clients.

Preferred Qualifications:

  • Bachelor's degree required.
  • 2-3 years of experience in account management within an agency setting.
  • Ability to thrive in a dynamic, deadline-oriented environment.
  • Strong written and verbal communication skills.
  • Proven industry knowledge and expertise.
  • Commitment to continuous learning in the evolving field of online marketing.
  • Demonstrated problem-solving and project management capabilities.
  • Bonus points for a positive attitude and a sense of humor.

Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • Flexible scheduling and unlimited vacation after the initial period.
  • Retirement plan with employer matching contributions.
  • Regular team-building events and social gatherings.
  • Apple Mac-based work environment.
  • Opportunities for professional development and skill enhancement.
  • Complimentary coffee and office snacks.

About The Brand Leader:

With over two decades of experience, The Brand Leader has been at the forefront of developing and managing national brands across various sectors. Our commitment to fostering a family-oriented culture is reflected in our numerous accolades as a top workplace. We prioritize employee well-being and offer a range of benefits to support a balanced work-life dynamic.

Equal Opportunity Statement:

The Brand Leader is committed to creating a diverse and inclusive workforce. We welcome applicants from all backgrounds and will provide accommodations during the recruitment process upon request.