Housekeeping Operations Manager

2 weeks ago


Greenville, South Carolina, United States Hotel Resource Full time

Position Overview

As a vital member of the management team, the Housekeeping Operations Manager plays a crucial role in overseeing the daily functions of the housekeeping department within our esteemed hotel brand.

Company: Hotel Resource

Location: Not Specified

Employment Type: Full-Time

Key Responsibilities:

  • Lead and manage the housekeeping team to ensure exceptional service delivery and guest satisfaction.
  • Implement training programs for staff to align with brand standards and operational excellence.
  • Monitor compliance with safety and security protocols to maintain a safe environment for both guests and employees.
  • Oversee budget management and labor efficiency within the housekeeping department.
  • Foster positive relationships with team members to enhance employee satisfaction and retention.

Qualifications:

  • Previous experience in hotel housekeeping operations is essential.
  • A minimum of 3 years in a supervisory or managerial role within the hospitality sector is preferred.
  • Familiarity with major hotel brands and compliance regulations is highly desirable.
  • Strong leadership, communication, and problem-solving skills are required.

Daily Responsibilities:

The Housekeeping Operations Manager will ensure that all housekeeping operations run smoothly, maintaining the highest standards of cleanliness and service. This includes:

  • Regularly assessing guest feedback to drive improvements in service quality.
  • Staying updated on industry trends and best practices to enhance operational efficiency.
  • Implementing cost control measures and inventory management strategies.

Join us in creating a welcoming and pristine environment for our guests, ensuring that every stay is memorable and enjoyable.



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