Resort Guest Experience Associate
17 hours ago
Job Title: Front Desk Representative
Location: Our beautiful resort destination
Job Summary: We are seeking a highly skilled and customer-focused individual to join our front desk team as a Front Desk Representative. In this role, you will be responsible for providing exceptional guest service, handling front desk operations, and collaborating with our concierge team to ensure a memorable stay for our guests.
Duties and Responsibilities:
- Check guests in and out, verifying their identification and processing payments
- Monitor the front desk phone center, responding to guest inquiries and resolving issues promptly
- Revised in-house reservations, ensuring accurate and up-to-date information
- Handle cashier functions, processing transactions and maintaining accuracy
- Resolve guest issues within your authority, demonstrating empathy and professionalism
- Coordinate guest wishes with our concierge team, exceeding expectations and building loyalty
Compensation and Benefits: We offer a competitive salary range of $45,000 - $60,000 per annum, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and opportunities for career advancement.
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Hotel Services Director
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Porter - Circa Resort & Casino
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Resort Ambassador
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Customer Service Dispatcher for Circa Resort
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VIP Registration Experience Specialist
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Resort Ambassador
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Resort Floor Director
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Resort Salon Expert
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Guest Service Representative
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Poker Dealer
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Luxury Resort Sales Support Specialist
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