Hotel Services Director

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States The Venetian Resort Las Vegas Full time
Job Title:

Hotel Services Director - Resort Experience

Company Overview:

The Venetian Resort Las Vegas is a world-renowned luxury resort, offering an unparalleled level of service and amenities. As a Hotel Services Director, you will be responsible for overseeing the daily operations of our hotel services, ensuring that every guest has an exceptional experience.

Estimated Salary:

$140,000 - $170,000 per year

Job Description:

This leadership role involves managing the hotel services department, including hotel, restaurant, show, and casino reservations, telecom, guest services, and priority services. You will oversee the management team, schedule shifts, and maintain policies and procedures to ensure excellent service standards.

Key Responsibilities:
  • Manage the Hotel Services Management team
  • Oversee weekly scheduling of shifts and staffing needs
  • Maintain departmental policies and procedures
  • Ensure quality assurance and innovative ideas to reinforce service standards
  • Manage responsibilities including hiring, promotions, performance feedback, discipline, recognition, and termination
Required Skills and Qualifications:
  • 7 years of experience in management at a luxury hotel environment
  • Demonstrated experience in labor forecasting preferred
  • Working knowledge of LMS, Passkey, ACSC, Avaya telephony solutions, TeleOpti, HotSos, xTend, Archtics, and Microsoft Office products
  • Strong interpersonal skills with the ability to communicate effectively with guests and other team members
Benefits:

We offer a competitive salary, benefits package, and opportunities for career growth and development. Our employees enjoy a comprehensive benefits program that includes medical, dental, and vision coverage, 401(k) matching, and paid time off.



  • Sens, Bourgogne-Franche-Comté, United States Rio Hotel and Casino Full time

    Job OverviewWe are seeking an experienced Leisure Sales Director to lead our sales team and drive revenue growth for our hotel and convention center at Rio Las Vegas Hotel & Casino.About the RoleThis role requires a strategic thinker who can create effective selling strategies to capture maximum revenue and leverage market trends. You will work closely with...


  • Sens, Bourgogne-Franche-Comté, United States Golden Nugget Hotels & Casinos Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Golden Nugget Hotels & Casinos. As a key member of our hotel operations, you will be responsible for providing exceptional service to our guests through various communication channels.About the RoleThis is an exciting opportunity to work in a fast-paced environment where...

  • Hotel Receptionist

    1 week ago


    Sens, Bourgogne-Franche-Comté, United States Golden Entertainment Full time

    About the RoleAs a Front Desk Agent at Golden Entertainment, you will play a vital role in delivering exceptional customer experiences for our guests. You will be the first point of contact for many of our guests, setting the tone for their stay and ensuring they have everything they need to make their visit enjoyable.Key Tasks and Responsibilities:Room...


  • Sens, Bourgogne-Franche-Comté, United States Plaza Hotel & Casino Full time

    About Plaza Hotel & CasinoWe are a premier resort destination known for our exceptional service and luxurious amenities.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. This is a full-time position that requires a strong passion for delivering exceptional customer experiences.ResponsibilitiesProvide outstanding...


  • Sens, Bourgogne-Franche-Comté, United States Brightpath Associates LLC Full time

    Job Description:We are seeking an experienced Imaging Services Director to lead our diagnostic imaging department at Brightpath Associates LLC. The successful candidate will have a strong background in radiology and exceptional leadership skills.The Imaging Services Director will be responsible for developing and implementing departmental policies and...


  • Sens, Bourgogne-Franche-Comté, United States Hooters Casino Hotel Full time

    Company Overview">Hooters Casino Hotel is a dynamic and fast-paced workplace that values its team members. As a leading casino hotel, we strive to provide exceptional customer service and create a welcoming atmosphere for our guests.


  • Sens, Bourgogne-Franche-Comté, United States Endeavor Agency Full time

    At Endeavor Agency, we are looking for an exceptional leader to drive the operational success of our firm. Reporting directly to the CEO, this Chief Operating Officer role is a pivotal position that requires a strategic thinker with experience in hospitality and commercial real estate investment.The ideal candidate will possess a proven track record in...

  • Sales Director

    3 weeks ago


    Sens, Bourgogne-Franche-Comté, United States Stonebridge Companies Full time

    Sales Manager Job DescriptionThe Sales Manager will be responsible for generating group business in designated market segments and maximizing revenue profitability using proactive sales activities in accordance with established hotel brand standards.Key Responsibilities:Prospect for new business through solicitation, networking, and cold-calling.Improve...


  • Sens, Bourgogne-Franche-Comté, United States Spiro Services Full time

    Job DescriptionJob Title: Senior Account DirectorAbout the Role:We are seeking a seasoned Senior Account Director to join our team at Spiro Services. As a key member of our Brand Activation & Events (BAE) team, you will be responsible for building and maintaining strong relationships with our clients, driving account growth, and delivering exceptional client...


  • Sens, Bourgogne-Franche-Comté, United States Marriott Full time

    About the JW Marriott Las Vegas Resort & Spa">The JW Marriott Las Vegas Resort & Spa is a world-class luxury resort located 20 minutes northwest of the famous Las Vegas Strip. Our resort features 548 well-appointed guest rooms and suites set amidst lush gardens.


  • Sens, Bourgogne-Franche-Comté, United States Brady Industries Full time

    Job Summary:We are seeking a seasoned Regional Service Operations Director to oversee the strategic management of multiple service centers across the West Region. As a key leader, you will provide guidance and support to Service Center Managers, ensuring operational efficiency, sales growth, and exceptional customer service.Key Responsibilities:Leadership...


  • Sens, Bourgogne-Franche-Comté, United States GOALS for Autism Full time

    At GOALS for Autism, we're committed to delivering high-quality care and creating a supportive environment for our clients and staff. We're seeking an experienced Clinical Director of Autism Services to lead our Las Vegas team.About the RoleWe offer a competitive salary of $90,000 per year, with opportunities for quarterly bonuses and a performance-based...

  • Sales Director

    3 weeks ago


    Sens, Bourgogne-Franche-Comté, United States Sonesta International Hotels Full time

    OverviewSonesta International Hotels is a leading hospitality company seeking an experienced Sales Manager to join our team. As a key member of our sales team, you will be responsible for executing the sales strategy of the hotel, ensuring occupancy, average daily rate, and market share goals are achieved.

  • Bingo Game Host

    2 weeks ago


    Sens, Bourgogne-Franche-Comté, United States Gold Coast Hotel & Casino Full time

    **Job Overview**We are seeking an experienced Bingo Agent to join our team at Gold Coast Hotel & Casino. **Compensation:** $40,000 - $60,000 per year, depending on experience and qualifications. Key Responsibilities:The Bingo Agent will be responsible for selling bingo cards to customers and maintaining accurate bank records. This role requires excellent...


  • Sens, Bourgogne-Franche-Comté, United States Virgin Hotels Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Host/Hostess at Virgin Hotels Las Vegas. In this role, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Greet and bid farewell to guests in a warm and genuine mannerUse...


  • Sens, Bourgogne-Franche-Comté, United States Turner & Townsend Full time

    About UsTurner & Townsend is a leading global professional services company specializing in construction and property consulting. With over 130 years of experience, we have established ourselves as a trusted partner for clients across various sectors, including real estate, infrastructure, and natural resources.Job Title: Lead Construction Cost ManagerWe are...


  • Sens, Bourgogne-Franche-Comté, United States Waldorf Astoria Hotels & Resorts Full time

    Company OverviewHilton is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.We have been dedicated to providing exceptional guest experiences for nearly a century, offering business and leisure travelers the finest in accommodations, service,...

  • Controller Director

    2 weeks ago


    Sens, Bourgogne-Franche-Comté, United States One Nevada Credit Union Full time

    Job Description:We are seeking a highly skilled Controller Director to join our team at One Nevada Credit Union.About the Job:The Controller Director will be responsible for planning and directing the fiscal record-keeping activities of the Credit Union and the functions within the accounting department.This individual will analyze operational trends,...


  • Sens, Bourgogne-Franche-Comté, United States Opportunity Village Full time

    About the OpportunityAt Opportunity Village, we strive to provide exceptional services and compassionate care for individuals with disabilities. As a member of our team, you will have the opportunity to make a meaningful impact in the lives of those we serve.Salary InformationThe estimated salary range for this position is between $60,000 - $80,000 per year,...


  • Sens, Bourgogne-Franche-Comté, United States Insomniac Holdings, LLC Full time

    Job SummaryWe are seeking a highly motivated and organized Ticketing Project Coordinator to join our team at Insomniac Holdings, LLC. This role is crucial in supporting our Ticketing team in its work, ensuring the seamless execution of ticketing operations for various events.About the RoleThe ideal candidate will be responsible for handling seat assignment...