Resort Operations Specialist

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Hilton Grand Vacations Full time

About the Company

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Hilton Grand Vacations is a leading vacation ownership company, dedicated to delivering exceptional experiences for our owners and guests. Our commitment to innovation, quality, and growth has made us a trusted name in the industry.

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Salary Range

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We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience.

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Job Summary

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The Resort Operations Specialist will be responsible for managing the communications and alarm systems, coordinating maintenance of life safety and security equipment, and dispatching Safety & Security team members to resolve situations.

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Main Responsibilities

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  • Manage the communications and alarm systems, ensuring timely responses to emergencies and guest requests.">
  • Coordinate maintenance of new and existing life safety and security equipment to maintain the highest standards of Loss Prevention.">
  • Dispatch Safety & Security team members to resolve situations, providing clear instructions and updates as needed.">
  • Maintain accurate logs of all requests and emergencies, providing detailed reports as required.">
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Requirements

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To be successful in this role, you will need:

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  • A High School graduate or equivalent with 3 years of related work experience.">
  • Previous experience handling multi-phone lines and/or dispatching.">
  • Strong computer skills, including MS Office Products (Word, Outlook).">
  • Open availability to work any day of the week and any shift, including weekends and holidays.">
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Benefits

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We offer a comprehensive benefits package, including:

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  • Day One health care options, including medical, dental, and vision coverage.">
  • Recognition Programs and Rewards.">
  • Travel Discounts Program.">
  • Employee Pricing platform.">
  • Employee Assistance Program.">
  • 401(k) program with company match.">
  • Paid Vacation Day Program and Paid Sick Days.">
  • Employee stock purchase program.">
  • Tuition reimbursement programs.">
  • Numerous learning and advancement opportunities.">
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We Are an Equal Opportunity Employer

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We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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