Customer Experience Specialist

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Plaza Hotel & Casino Full time
About Plaza Hotel & Casino

We are a premier resort destination known for our exceptional service and luxurious amenities.

Job Summary

We are seeking an experienced Customer Experience Specialist to join our team. This is a full-time position that requires a strong passion for delivering exceptional customer experiences.

Responsibilities
  • Provide outstanding service to guests in a fast-paced environment
  • Execute company core service standards and brand attributes
  • Collaborate with other departments to ensure seamless guest experience
Requirements
  • High school diploma or equivalent required; degree preferred
  • Minimum 1 year of customer service experience in a high-volume environment
  • Excellent communication and problem-solving skills
Benefits
  • Average salary range: $50,000 - $65,000 per year
  • Ongoing training and development opportunities
  • Discounts on hotel stays and dining
Working at Plaza Hotel & Casino

At Plaza Hotel & Casino, we strive to create a work environment that is welcoming and inclusive. Our team members enjoy a competitive compensation package, comprehensive benefits, and opportunities for growth and advancement.



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