Customer Experience Specialist
2 weeks ago
We are a premier resort destination known for our exceptional service and luxurious amenities.
Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. This is a full-time position that requires a strong passion for delivering exceptional customer experiences.
Responsibilities- Provide outstanding service to guests in a fast-paced environment
- Execute company core service standards and brand attributes
- Collaborate with other departments to ensure seamless guest experience
- High school diploma or equivalent required; degree preferred
- Minimum 1 year of customer service experience in a high-volume environment
- Excellent communication and problem-solving skills
- Average salary range: $50,000 - $65,000 per year
- Ongoing training and development opportunities
- Discounts on hotel stays and dining
At Plaza Hotel & Casino, we strive to create a work environment that is welcoming and inclusive. Our team members enjoy a competitive compensation package, comprehensive benefits, and opportunities for growth and advancement.
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