Regional Vice President of Operations

2 weeks ago

Los Angeles, California, United States Healthcare Full time
Job Overview

Healthcare Services is a recognized family-owned organization dedicated to delivering exceptional healthcare solutions in the Greater Los Angeles region, specializing in skilled nursing, assisted living, and senior living facilities.

Our dedication to enhancing the quality of life for our residents is evident in our centers. At our facilities, you will encounter a compassionate and professional team that understands the challenges of selecting the appropriate skilled nursing and long-term care options. We strive to make a positive impact by providing outstanding care to our patients and the surrounding community. If you resonate with our mission, we invite you to consider joining our esteemed team.

Compensation & Benefits:

  • As a vital and expanding organization, we offer numerous opportunities for professional growth and development within the healthcare sector, along with the necessary resources and training.
  • Competitive and negotiable salary based on experience.
  • Full-time employees are eligible for a range of comprehensive medical, dental, and vision insurance plans.
  • Tuition Assistance available for full-time employees.
  • 401K retirement plan.

Position Summary:

We are seeking a Regional Vice President of Operations / Administrator.

Key Responsibilities:

  • Exhibit commitment to the organization's mission, values, and ethical standards.
  • Represent a positive and professional image that reflects the organization's mission and fosters collaboration.
  • Ensure each resident receives exemplary care that maintains or enhances their quality of life, promoting the highest possible mental and physical well-being in a respectful environment.
  • Facilitate open communication with residents and their families to ensure quality of care and operational efficiency, addressing requests, complaints, and suggestions.
  • Uphold residents' rights, ensuring fair treatment, individuality, privacy, and civil rights are respected at all times.
  • Adhere to and enforce all company policies and procedures.
  • Serve as the Administrator for facilities during vacancies.
  • Lead and support teams, removing barriers and providing solutions as necessary, while fostering a cooperative and communicative work environment.
  • Oversee the recruitment, hiring, training, and ongoing development of facility leadership and staff.
  • Provide guidance to ensure compliance with internal policies, procedures, and regulatory standards.
  • Enhance profitability and operational efficiency across facilities in the designated region.
  • Analyze financial, clinical, and operational performance metrics.
  • Ensure exceptional customer service and promptly address resident and family concerns.
  • Maintain up-to-date knowledge of program policies and compliance requirements.
  • Oversee the facility's quality assessment and improvement initiatives.
  • Conduct site visits and offer professional development and training to optimize staff performance.
  • Establish and nurture relationships with key stakeholders to ensure a comprehensive understanding of company offerings.
  • Keep location leaders informed about assigned product lines, programs, and services.
  • Participate in educating frontline caregivers as directed.
  • Implement effective fiscal management systems to meet financial goals.
  • Ensure the management of facility and resident funds adheres to strict fiduciary standards.
  • Inspire and motivate facility staff to achieve organizational objectives.
  • Conduct performance evaluations and manage disciplinary actions as required.
  • Promote a work environment that values teamwork, communication, and employee contributions.
  • Identify and pursue new market opportunities in collaboration with the marketing team.
  • Maintain relationships with healthcare professionals, referral sources, and community representatives.
  • Engage in the development of marketing strategies and community relations initiatives.
  • Comply with all applicable legal standards, policies, and procedures, including the Compliance Program, HIPAA, and Documentation Standards.
  • Ensure a high level of customer service is provided to patients, clients, and colleagues at all times.
  • Report incidents, grievances, and compliance concerns according to established procedures and regulatory standards.
  • Adhere to state regulations and company policies, including confidentiality standards and infection control protocols.
  • Perform other related duties as necessary.

Qualifications:

  • Current nursing home administrator license required.
  • Bachelor's Degree is mandatory; Master's Degree is preferred.
  • Minimum of one year experience as a facility administrator.
  • Solid understanding of COBRA, Title XXII, and DHS regulations.
  • Able to analyze profit and loss statements.
  • Proficient in developing and reviewing operating budgets.
  • Excellent verbal and written communication skills.
  • Knowledge of disciplinary and corrective action procedures.
  • Demonstrated understanding of Quality Assurance principles in departmental operations.
  • Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.
  • Strong attention to detail and organizational skills.
  • Exceptional interpersonal, conflict resolution, and coaching abilities.
  • Ability to maintain neutrality and create a safe environment for employee concerns.
  • Excellent computer skills, including proficiency in Word, Excel, and relevant software applications.
  • Experience working with diverse populations.
  • Ability to represent the organization ethically and professionally.
  • Capable of interacting effectively with employees, residents, families, and the public.
  • Understanding of and adherence to applicable regulations and policies.
  • Willingness to work beyond standard hours and in various roles as needed.

Join our award-winning team and contribute to our mission of providing exceptional care.

We are an equal opportunity employer committed to diversity and inclusion in the workplace.

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