Access Services Librarian: A Strategic Position

6 days ago


Fayetteville, North Carolina, United States Fayetteville State University Full time
About the Role

Fayetteville State University seeks a highly skilled and experienced Access Services Librarian to lead our team in providing exceptional library services. As a key member of our library staff, you will be responsible for overseeing the circulation of library resources, managing access to library spaces, and ensuring seamless customer service.

Key Responsibilities
  • Leadership and Direction: Provide strategic guidance and leadership to the Access Services team, ensuring alignment with the university's mission and goals.
  • Circulation and Access: Oversee the circulation of library resources, including books, media, technology, and other lending materials, to ensure timely and efficient access for students, faculty, and staff.
  • Customer Service: Develop and implement customer service strategies to ensure exceptional experiences for library patrons, including students, faculty, and staff.
  • Space Management: Manage access to library spaces, including study areas, meeting rooms, and other facilities, to ensure optimal use and comfort for users.
  • Collaboration and Communication: Foster strong relationships with university departments, faculty, and staff to promote library services and resources, and communicate effectively with stakeholders to address needs and concerns.
Requirements and Qualifications

To be successful in this role, you will need:

  • Master's degree in Library Science or related field
  • 5+ years of experience in access services, circulation, or related field
  • Excellent leadership, communication, and customer service skills
  • Ability to work effectively in a team environment
  • Strong analytical and problem-solving skills


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