Sales Account Manager
1 month ago
About Auctane
We are a leading provider of shipping and software solutions, dedicated to helping businesses succeed in the ever-evolving e-commerce landscape. Our mission is to fuel commerce through exceptional delivery, making it possible for merchants to meet the rising expectations of their customers.
The Role
We are seeking an experienced Account Executive to join our Solutions Sales team. As an Account Executive, you will work directly with large shipping clients to ensure we gain, grow, and retain business. This role requires revenue growth within a defined territory, maintaining and growing external relationships with personnel from the United States Postal Service and other channel partners, as well as internal cross-functional teams.
About the Team
The Solutions Sales team is a highly qualified team of Account Executives that drive both new customer and existing client growth within an assigned territory. We partner with Solutions Engineers, Customer Success, and Business Services teams to successfully manage all client needs and implement unique solutions for customers.
Responsibilities
- Increase customer base in assigned territory
- Outbound prospecting
- Develop lead sources and channel partnerships
- Partner with Solutions Engineer to develop complex solutions
- Effectively position Auctane's suite of products and differentiate competitively
- Grow an assigned book of business
- Annually increase portfolio revenue through cross-sell and upsell opportunities
- Prepare strategic plans for top customer annually
- Introduce upgrades and new features where applicable
- Limit managed account churn
- Develop multi-layered solutions within accounts
- Leverage field presence to add value on-site
- Collaborate with Customer Success counterpart
- Build strong internal and external customer relationships
- Develop network of champions at prospects and customers
Requirements
- Minimum of two (2) years field sales/account management experience required
- Small parcel shopping, logistics, eCommerce or SaaS experience strongly preferred
- Knowledgeable about Auctane brands and/or their competitors/partnerships
- Excellent verbal and written communication skills
- Proven negotiation and closing skills
- Strong customer relationship management skills
What We Offer
- Discount on personal shipment orders via stamps.com and GlobalPost
- Charitable donation matching
- Volunteer day
- Referral Fee
- Great work-life balance
- A cross-cultural atmosphere
- Internal and external training
- Free access to online training platforms such as LinkedIn Learning
- Paid days off for U.S. holidays throughout the year
- Health and Wellness benefits
- 401k employer matching program
- Education reimbursement
- Pet insurance discounts
- Free access to Rocket Lawyer
- Free Telehealth services
- Massage Envy discounts
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