Computer Operations Specialist
10 hours ago
Join Light & Wonder, Inc. as a Computer Operations Specialist and be part of a dynamic team that builds cutting-edge technology, products, and content for the gaming industry.
Job SummaryWe are seeking a highly skilled and organized individual to support our gaming operations. The successful candidate will be responsible for call center operations, data processing, and system monitoring.
Key Responsibilities- Provide exceptional customer service to gaming agents, terminal operators, and field service personnel.
- Complete computer system activities to support gaming machine installs, software upgrades, and related service calls.
- Monitor the L&W Connexus Video central communication system 24/7 in accordance with operational hours.
- Generate system and productivity reports to ensure efficient operations.
- Perform data entry routines, including updating turnover logs with unusual system occurrences.
- Coordinate and execute scheduled projects as calls are received.
- Work with callers to resolve problems, including troubleshooting communication issues.
- Strong customer service and call center experience.
- Excellent organizational and interpersonal skills.
- Some data center/computer operations experience preferred.
- Knowledge of Excel and Unix, Win OS, SQL, and Linux a plus.
Light & Wonder, Inc. is an equal opportunity employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability. We are committed to providing a safe and inclusive work environment.
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Computer Operations Specialist
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Le Mesnil-Saint-Firmin, Hauts-de-France, United States Light and Wonder, Inc. Full timeJob SummaryWe are seeking a highly skilled Computer Operations Specialist to join our team at Light & Wonder, Inc. This role will be responsible for providing exceptional customer service, technical support, and data processing for our gaming operations.Key ResponsibilitiesProvide timely and effective customer service to gaming agents, terminal operators,...
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Computer Operations Specialist
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