Logistics Support Specialist
2 weeks ago
OPTO Inc Defunct is a prominent designer and manufacturer of retail fixtures, serving both domestic and international markets. Our ethos revolves around unwavering communication, a commitment to growth, and a dedicated focus on ensuring our clients' success. We employ a creative approach in our customer proposals, product development, and internal processes. The enthusiasm, innovation, and dedication of our team members empower us to deliver optimal solutions for any retail setting.
Position Overview
As a Logistics Support Specialist, you will play a crucial role within our logistics team, facilitating the smooth and efficient delivery of our products to clients. This position is ideal for individuals who thrive on managing logistics details, coordinating with transport providers, and ensuring our shipping operations function seamlessly from beginning to end.
Key Responsibilities
- Shipping Coordination: Assist in liaising with transport providers to guarantee timely product deliveries.
- Shipment Monitoring: Help track and oversee shipments, providing updates to relevant parties and addressing any delays swiftly.
- Customs Documentation: Aid in organizing and managing customs paperwork to ensure adherence to international shipping standards.
- Freight Claims Management: Support the team in handling freight claims, collaborating closely with transport providers and internal departments for resolution.
- Invoice Reconciliation: Assist in reviewing and reconciling freight invoices to ensure precision and resolve any discrepancies.
- Customer Service: Provide support in addressing shipping-related inquiries through various communication channels, ensuring excellent customer service.
- Estimation Support: Help provide accurate freight and dimension estimates to assist sales and planning teams.
- Process Improvement: Contribute ideas for enhancing shipping processes to boost efficiency and cost-effectiveness.
- Team Collaboration: Work closely with warehouse, sales, and customer service teams to ensure seamless order fulfillment.
- Detail Orientation: Strong attention to detail in managing shipping documentation and processes.
- Communication Skills: Professional and clear communication abilities for interactions with transport providers, clients, and internal teams.
- Problem-Solving: Capability to assist in promptly addressing shipping challenges.
- Adaptability: Comfortable in a dynamic environment, ready to assist with changing priorities.
- Customer-Centric: A genuine interest in delivering outstanding customer service and ensuring client satisfaction.
- Organizational Skills: Ability to manage multiple shipments and maintain organized records effectively.
- Technical Proficiency: Comfortable using shipping software and tools for tracking and managing shipments.
- Logistics Knowledge: Basic understanding of international shipping regulations and customs processes.
- High School diploma or equivalent; a Bachelor's degree in Logistics, Supply Chain Management, or a related field is advantageous.
- Prior experience in logistics coordination, shipping, or a similar role is beneficial.
- Proficiency in Microsoft Office Suite and a willingness to learn shipping software applications.
- Familiarity with ERP systems is a plus.
- Ability to lift and handle packages weighing up to 50 pounds is necessary.
- Comfortable working in both office and warehouse environments.
- This role primarily operates in an office setting but may require occasional visits to warehouses or shipping facilities.
- Regular collaboration with warehouse personnel, transport providers, and clients.
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Logistics Support Specialist
2 weeks ago
Le Mesnil-Saint-Firmin, Hauts-de-France, United States OPTO Inc Defunct Full timeAbout OPTO Inc Defunct OPTO Inc Defunct is a prominent designer and manufacturer of retail fixtures catering to both domestic and international markets. We prioritize open communication, foster a culture of growth, and are dedicated to ensuring our clients' success. Our innovative approach to customer proposals, product development, and internal processes...
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