Program Manager for Refugee Support
6 days ago
We are seeking a highly skilled and experienced Senior Program Officer to join our team at Global Refuge. This is an exciting opportunity to lead the programmatic and operational management of our Home Study and Post Release Services programming.
Key Responsibilities- Provide programmatic leadership to ensure all Home Study and Post Release Services policies and procedures are consistent across Global Refuge staff and partners.
- Oversight of Regional Supervisors and providers to ensure that activities and staff are consistent with their adherence to Global Refuge's and ORR's mission and vision, regulations, structure, policies, and procedures.
- Staff difficult cases with program staff and ORR Project Officer as needed.
- Remain knowledgeable of complex mental health/trauma, medical, safety, and juvenile justice issues that impact children who are referred for case management services.
- Ensure program compliance with contractual and reporting requirements.
- Identify areas of need and work with the Program Manager for Monitoring and Evaluation to ensure the development and delivery of high-quality technical assistance.
- Develop new program proposals in coordination with Global Refuge colleagues.
- Assist with the launch of new programs, ensuring quality staff training and educational resources for community providers that engage with a population (i.e. schools, medical/mental health care providers).
- Review and monitor data quality and assurance for Home Study and Post Release services. Remain knowledgeable of all federal government and Global Refuge/CFS guidelines, policies, and procedures related to Home Study and Post Release Services.
- Research and write papers or other educational documents regarding case, programmatic, and systemic trends and issues.
- Participate in presentation efforts designed to advocate responsive policies and programs on behalf of minors of concern.
- Foster peer-to-peer learning in the network through conference calls, newsletters, and facilitation of conferences.
- Graduate degree in Social Work or other Behavioral Science in combination with a minimum of five years of clinical experience and knowledge of child welfare systems, principles, practices, and emerging trends.
- Minimum of 3 years of administrative supervisory experience
- Experience working with diverse client populations, particularly immigrants and refugees
- Experience using ETO preferred
- Experience in program development, administration, and budget oversight.
- Strong analytical and problem-solving skills.
- Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
- Bilingual in Spanish and English preferred.
- Must be at least 21 years of age
- Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.
- Ability and willingness to travel up to 25%.
We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.
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