Program Coordinator

4 days ago

Los Angeles, California, United States Los Angeles LGBT Center Full time
Job Summary

The Los Angeles LGBT Center is seeking a highly motivated and detail-oriented Program Specialist to support the Trans Wellness Center. This is a full-time, non-exempt position that requires excellent organizational skills, a passion for the Center's mission, and a commitment to serving the LGBTQ community.

Key Responsibilities
  • Facilitate front desk reception and ensure clients receive accurate information and referrals.
  • Support the Trans Wellness Center by assisting with group schedules, promoting groups, and coordinating instructor/facilitator availability.
  • Assist with planning and operations of the Trans Pride L.A. festival.
  • Coordinate in-person social events, including setup and breakdown, and on-site functions as needed.
  • Respond to program and community needs by scheduling meetings with prospective instructors and group facilitators.
  • Respond promptly to emails and phone calls from the trans community seeking help, information, and referrals.
  • Input invoices for instructor payments and other program-related finances with the Program Coordinator.
  • Promote and conduct outreach for the Trans Wellness Center at outside LGBTQ community events.
  • Work with the Trans Wellness Center and Trans Lounge Binder Exchange Program to expand binder donations.
  • Collaborate with the Trans Lounge team.
  • Assist in coordination of the Trans Wellness Center Gala, quarterly film screenings, and panel discussions on topics relevant to the community.
  • Assist with coordination with outside legal agencies to bring gender and name change clinics to the community.
  • Participate in staff, planning, and training meetings and events as required.
  • Follow security procedures, particularly with respect to safety, equipment, and access.
  • Assist the Trans Wellness Center program with administrative tasks and outreach support.
Requirements
  • Knowledge of or experience working with the LGBTQ community and familiarity with issues relevant to LGBTQ people.
  • A passion for the Center's work and its mission to make the world a better place for LGBTQ people.
  • Excellent organizational skills.
  • Good writing skills and command of the English language.
  • Basic bookkeeping skills.
  • Skilled in patron and vendor communications.
  • Prior experience and comfort with Microsoft Office suite of programs.
  • Ability to analyze and troubleshoot problems.
  • Self-motivated, energetic, and flexible, with the ability to work independently with minimal supervision.
  • Ability to manage multiple tasks.
  • Ability to work some evenings and weekends.
  • Bilingual (Spanish/English) a plus.
  • Demonstrated ability to work effectively with people of diverse backgrounds in a multicultural environment.

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