Front Desk Supervisor
2 days ago
Lodging Dynamics Hospitality Group is seeking a highly skilled Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a key role in defining and implementing front desk objectives and procedures.
Responsibilities:
- Defining and implementing front desk objectives and procedures.
- Hiring and training staff and managing shift schedules.
- Supervising staff and all front desk activities, including bookings, appointments, phone calls, and emails.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties, such as filing and updating records, as needed.
- Responding to and resolving guest service requests.
Requirements:
- Bachelor of Science degree in hospitality or related field.
- Minimum of 1 year experience as a front desk supervisor.
- Good understanding of procedures and practices in the hospitality industry.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Ability to provide exceptional customer service.
- Good leadership and training abilities.
What to Expect:
In your first few months, you will learn about the hotel and its amenities. Then, your leadership skills will shine as you begin assisting and leading the front desk team. From there, you will show guests how our staff can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience.
Perks of Working for Lodging Dynamics:
- Full suite of benefits, including health, dental, vision, 401(k), pet insurance, and other supplemental benefits.
- Paid time off for full and part-time associates.
- Travel discounts at hotel partners and franchises worldwide.
- Participation in our Wellness program.
- On-demand pay opportunities for instant pay between paychecks.
- Leadership development program and growth opportunities.
How to Apply:
Submit your application online to join our team at Lodging Dynamics Hospitality Group LLC.
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