Administrative Support Specialist

1 week ago


Fort Myers, Florida, United States Eminence Organic Skin Care Full time
Job Overview

Contracted Administrative Support Specialist – Remote or Southwest Florida
Part-time position (approximately 15 hours per week)


Position Summary
The Administrative Support Specialist collaborates closely with a local Eminence Outside Sales Representative (OSR). The OSRs are independent sales and training representatives for Eminence Organic Skin Care, operating their own business entities. This role is primarily focused on delivering administrative assistance and partnering with the OSR to enhance existing Spa Partner accounts while identifying new business opportunities. The Administrative Support Specialist will work in conjunction with the Outside Sales Representative and the Eminence Central Office to ensure exceptional business support and service to Eminence Spa Partners.


Key Responsibilities

  • Maintain comprehensive records of all on-site training sessions in the Eminence Customer Relationship Management (CRM) software as coordinated by the OSR.
  • Oversee and manage email communications.
  • Facilitate post-training feedback and surveys.
  • Coordinate the training schedule and confirm sessions with the OSR.
  • Ensure timely submission of the monthly training calendar.
  • Create and publish content for social media platforms.
  • Engage in regularly scheduled calls and meetings with the OSR.
  • Distribute monthly business performance reviews to spa partners.
  • Regularly update Eminence maps.
  • Adhere to the guidelines outlined in the Eminence Sales Handbook and other policies established by the OSR.
  • Participate in conference calls with the Eminence Central Office.
  • Attend the Eminence Annual Business Conference for ongoing training and education.
  • Compile and send monthly mid-month gap lists to optimize sales and program redemptions.
  • Collaborate with the OSR to assess opportunities within the region.
  • Manage quarterly communications to Spa Partners.

Qualifications

  • At least 2 years of experience in office administration.
  • Experience in sales support or customer relationship management is preferred.
  • Proficient in managing calendars, scheduling, and organizing meetings.
  • Experience with social media management is advantageous.
  • Exceptional written communication skills in a business context.
  • Strong time management abilities.
  • Outstanding customer service skills.
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word).
  • Basic bookkeeping knowledge is a plus.
  • Ability to prioritize tasks and make quick decisions.
  • Highly organized, proactive, and detail-oriented.

Application Process
Interested candidates are encouraged to submit a resume along with a cover letter. Applications are currently under review.


About Eminence Organic Skin Care
Eminence Organic Skin Care is dedicated to providing high-quality products and exceptional service to top salons, spas, beauty professionals, and retail customers. For over a decade, skin care professionals have recognized Eminence Organic Skin Care as their preferred brand for skin care products and education. As a Certified B Corporation, we seek team members who are committed to making a positive impact in their communities, engaging in philanthropic efforts, and promoting sustainability and environmental stewardship.



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