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Administrative Support Specialist for Production

2 months ago

Fort Myers, Florida, United States Foundationrepairnorthflorida Full time

Position Overview:
The Administrative Support Specialist for Production plays a crucial role in ensuring the smooth operation of our customer service and production teams. This position is ideal for individuals who thrive in a dynamic environment and possess a passion for delivering exceptional service.

About Us:
Foundation Repair North Florida is dedicated to providing top-notch solutions for homeowners facing foundation challenges. Our commitment to quality and customer satisfaction sets us apart in the industry.

Key Responsibilities:
- Provide comprehensive administrative support for timekeeping and scheduling.
- Prepare and manage weekly job documentation.
- Create and finalize purchase orders efficiently.
- Ensure all office equipment is functioning optimally, including scheduling necessary maintenance.
- Foster positive customer experiences by handling inquiries and service requests professionally.
- Coordinate and confirm installation appointments.
- Distribute customer information packets promptly.
- Follow up with clients regarding various concerns and updates.
- Maintain accurate customer records to ensure data integrity.

Qualifications:
- High School Diploma or GED required.
- 1-2 years of experience in an administrative support role preferred.
- Background in customer service or call center operations is advantageous.
- Strong communication skills and a positive, motivated attitude are essential.
- Ability to adapt to changing work strategies and environments.
- Proficient computer skills are necessary.
- Excellent verbal and written communication abilities.

What We Offer:
- Competitive bi-weekly pay.
- Opportunities for company ownership.
- Comprehensive training programs to ensure your success.
- A supportive, family-oriented workplace culture.
- Leadership development opportunities.
- A robust benefits package, including medical, dental, vision, life insurance, and a 401(k) plan with company matching, along with paid time off and holidays.

Join Our Team:
At Foundation Repair North Florida, we believe in the power of teamwork and shared values. Our culture fosters collaboration and a sense of belonging, making us stronger together. If you are ready to contribute to a mission-driven organization, we invite you to explore this opportunity.