Regional Operations Manager

2 weeks ago

Everett, Washington, United States Trojan Storage Full time
Job Overview

Regional Operations Manager

Trojan Storage is on the lookout for dynamic individuals who possess an entrepreneurial mindset and thrive in a high-energy work setting. The ideal candidates are proactive, dependable team players who require minimal supervision. We are currently in search of a Regional Operations Manager to become a vital part of our expanding organization.

About Our Company

Trojan Storage is a seasoned self-storage owner, developer, and operator, headquartered in a prominent location. Established to identify and enhance underperforming storage facilities, our in-house management team is dedicated to repositioning these assets, significantly boosting their revenue and overall value.

With a strong financial foundation for future expansion, we are poised to acquire existing properties and develop new sites across the West Coast, with plans to extend our reach into other major metropolitan areas nationwide.

As our portfolio continues to grow, we anticipate an accelerated phase of expansion in the near future, driven by our robust capital resources.

Position Summary

The Regional Operations Manager (ROM) plays a crucial role in overseeing compliance with company policies and procedures regarding the management of self-storage facilities. The primary focus of the ROM is to ensure the operational excellence of the assigned properties and the performance of the storage sites under their supervision. Typically, the ROM manages a portfolio of multiple facilities and reports directly to the Director of Operations.

Key Responsibilities
  1. Staff Management:
    • Provide guidance and resources to enhance team performance, addressing any issues with HR or the Director of Operations.
    • Plan and organize work schedules for both themselves and their team, ensuring thorough documentation.
    • Initiate research and complete projects promptly, offering innovative solutions to challenges.
    • Foster a positive and professional culture within the team to promote productivity and job satisfaction.
    • Engage in weekly staff meetings with corporate and team members.
    • Conduct regular audits to ensure compliance with company procedures.
  2. Financial Oversight:
    • Manage and approve all invoice payments on a weekly basis.
    • Ensure timely and accurate completion of various reports.
    • Review financial reports and suggest improvements or address variances.
    • Oversee employee attendance and payroll information.
    • Prepare and adhere to the operating budget, recommending strategies to optimize income and reduce expenses.
  3. Legal and Marketing Compliance:
    • Support marketing initiatives and provide feedback on current promotions and advertisements.
    • Analyze market conditions to anticipate trends that may impact profitability.
    • Conduct competitor site visits for market research and report findings.
    • Ensure the collection of all rental income and compliance with relevant laws.
  4. Maintenance Oversight:
    • Monitor maintenance activities to ensure adherence to company standards.
    • Review vendor work to ensure timely and quality completion.
    • Provide recommendations for property improvements and repairs.
    • Regularly inspect property areas and complete audit reports.
  5. Additional Duties:
    • Participate in training sessions as required, ensuring staff completion of necessary courses.
    • Willingness to travel to various sites as needed.
    • Perform other duties as assigned.
Qualifications
  • Preferred college degree or relevant coursework.
  • Three to five years of experience in multi-unit management, with supervisory responsibilities.
  • Proficient in Microsoft Office Suite and property management software.
  • Strong organizational, communication, and leadership skills.
  • Valid driver's license with a clean driving record.
Benefits
  • Comprehensive medical, dental, and vision insurance.
  • 401k retirement plan.
  • Paid vacation and sick leave.
  • Remote work options.
  • Annual performance bonuses.
  • Mileage reimbursement.
  • Employee assistance and education assistance programs.
  • Discounts on storage services.
  • Equity opportunities.

Trojan Storage is committed to equal employment opportunities and does not discriminate based on any protected characteristics. We are dedicated to providing reasonable accommodations for applicants with disabilities.

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