Operations Manager Trainee

3 days ago


Everett, Washington, United States PDS Health Full time
About the Role

PDS Health is seeking a highly motivated and experienced Operations Manager Trainee to join our team. As an Operations Manager Trainee, you will play a critical role in the success of our dental offices by providing exceptional leadership and management skills.

Key Responsibilities
  • Model Company Culture: Embody the values and standards of PDS Health, promoting a positive and productive work environment.
  • Team Management: Assess, hire, and retain top talent, providing comprehensive training, supervision, and coaching to ensure team members excel in their roles.
  • Issue Resolution: Analyze and resolve staff and patient issues in a timely and effective manner, developing creative solutions to drive success.
  • Operational Execution: Consistently execute the PDS Health Operational Model, meeting office imperatives and driving revenue and profit growth.
  • Financial Management: Manage expenses to achieve monthly goals and budget, demonstrating proficiency in cash management and accounting protocols.
  • Leadership and Development: Foster a culture of continuous learning, providing coaching and mentoring to team members to drive improvement and growth.
  • Communication and Collaboration: Maintain open and transparent communication with direct supervisors, promoting trust-based relationships and addressing issues promptly.
  • Compliance and Reporting: Ensure adherence to company policies, regulatory requirements, and reporting standards, providing regular updates to Regional Managers.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: Five or more years of related work experience in operational management, with a proven track record of success.
  • Skills: Strong leadership and management skills, with the ability to multitask, prioritize, and make timely decisions.
  • Knowledge: Proficiency in Microsoft applications, Epic, 1VU, BOX, and standard office equipment, with a strong understanding of dental plans, insurance fees, and administrative guidelines.
What We Offer
  • Competitive Compensation: $37.50-$52.50 per hour.
  • Benefits Package: Medical, dental, and vision insurance, paid time off, tuition reimbursement, and 401(k) matching.
  • Opportunities for Growth: Professional development and advancement opportunities within PDS Health.


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