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Optum Care Senior Vice President of Operations
2 months ago
We are seeking a highly experienced and skilled Senior Vice President of Operations to join our team at Optum Care. This is a key leadership position that will play a critical role in driving the operational performance of our clinical areas in the Pacific Northwest.
Key Responsibilities- Develop and implement short- and long-term operational goals and plans that align with regional, national, and system priorities.
- Translate initiatives into timely action plans with measurable performance using industry best practices and standard KPIs.
- Lead, direct, and drive operational excellence and standard work across the region.
- Supervise, direct, and develop Primary Care, Medical Sub-Specialty, Surgery, Walk-in Clinic, Ambulatory Surgery Centers, Facilities, Ancillary Services, and other administrators as delegated by the Market President.
- Accountable for budgets and financial forecasts as well as multi-year business plans for all Optum service lines and locations.
- Promote the provision of cost-effective, high-quality health care services for patients.
- Interpret clinic and departmental policies, objectives, and operational procedures to department heads; resolve problems related to staffing, utilization of facilities, equipment, and supplies.
- Partner with executive team, administrative, and clinical leadership to facilitate deployment of Optum strategies and to ensure positive medical group relations regarding operational issues.
- Promote patient and workplace safety and process improvement models, such as LEAN.
- Collaborate with Corporate Compliance to develop and maintain a culture and systems that ensure that Optum meets all legal, regulatory, and ethical requirements.
- 10+ years of healthcare management experience, with 5+ years in executive and/or regional operations role.
- 5+ years of Medical Group multispecialty care operations management experience, including ASCs, primary care, and specialty care clinics.
- 3+ years of managing P&L over $200M.
- Required experience in multispecialty care organizations, ideally in both FFS and value-based care model.
- Experience in hospital, physician, and ancillary contracts under a variety of reimbursement methodologies to include risk-sharing contracts, fee-for-service, case rate, and capitation.
- MBA or Master's degree in healthcare-related field.
- 5+ years of experience in planning and managing at senior leadership strategic and operational levels.
- 5+ years of experience in healthcare provider operating environment/role.
- Experience and comfort in digital and telehealth care delivery operations, both helping to launch and operationalize.
