Community Administrator

4 weeks ago


Portland, Oregon, United States Community Management Inc Full time

About Us
Community Management Inc. is a homegrown, locally owned, full-service management company providing management services for homeowner associations throughout Oregon and SW Washington for over 50 years. Our company values our associates for their rich histories and perspectives, not just for fancy words on their resumes. We are growing and there is room for advancement.

About You
You are a unique and passionate individual with the ability to demonstrate skills in administration and professional communication, plus you have the gift of serving others. You have a polished appearance, a desire to deliver excellent customer service, and the rare ability to get along with just about every type of person.

About the Role
The Community Administrator role is a full-time, non-exempt position in our Portland, OR office, assisting a Community Manager with a portfolio of Community Associations. The hours are Monday through Friday from 8:30 am to 5:30 pm with an hour for lunch. Overtime may be necessary, especially around deadlines and the end of the year. The position may require attendance at evening meetings from time to time, and this role includes potential on-call duty for after-hour emergency requests, if needed.

Responsibilities

  • Answer the phone promptly, with a smile and a warm, friendly voice, to let homeowners know you are there to help solve their problem; keeping your cool when the homeowner is agitated
  • Inquisitive nature, willingness to learn, and ability to make mistakes and learn from them
  • Support a Community Manager with all facets of HOA management, including letters, notices, meeting minutes, newsletters, emails, calls, work orders, etc.
  • Basic office skills, working knowledge of MS Outlook/Word/Excel with quick and accurate typing around 60 WPM
  • Minimum of one year of experience in administrative support for one or more supervisors, including fielding calls, word processing, drafting correspondence, filing, copying, and other office tasks


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