Residential Support Specialist II

2 weeks ago


Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time
Position Overview

Why Choose Gandara Mental Health Center, Inc.?

At Gandara, we are dedicated to fostering career development in the fields of Behavioral Health, Substance Use and Recovery, and Community-Based Clinical Services. We offer a range of roles from entry-level to leadership positions, equipping our staff with the necessary tools and resources to advance their careers. Our organization presents a vast array of opportunities aimed at supporting the communities we serve.

Employee Benefits:

  • Retirement Plan 403(b)
  • Comprehensive Health, Dental, Vision, Pet, and Life Insurance
  • Paid Time Off for Vacations
  • Paid Holidays
  • 8 Discretionary Days
  • Mileage Reimbursement

Additional Perks:

  • Opportunities for Career Advancement
  • Engagement with a Culturally Diverse Population
  • Eligibility for Student Loan Forgiveness
  • Support for Clinical Licensing

Position Title: Residential Counselor II

Work Environment: Community-Based Acute Treatment Facility

*Bilingual Candidates are Encouraged to Apply

*Equal Opportunity Employer M/F/D/V

*Union/Non-Union Position

Role Summary:

We are seeking dedicated Residential Counselors II for our Community-Based Acute Treatment (CBAT) program, which provides essential crisis intervention services for individuals aged 18 and under. This program offers a secure, structured environment for short-term treatment, serving as a less-restrictive alternative to inpatient psychiatric care.

Available Positions: Full-Time, Part-Time, and Relief

Shifts Needed: 2nd Shift, Weekends, Evenings, and Overnight

Key Responsibilities:

  • Implement individualized treatment plans under the guidance of the Clinical Supervisor.
  • Maintain accurate documentation as required.
  • Act as an advocate for assigned clients.
  • Support overall program and agency objectives.
  • Collaborate effectively with team members and serve as a positive role model.
  • Assist clients with daily living tasks, including cleaning, cooking, and laundry.
  • Organize and facilitate recreational and social activities.
  • Perform additional duties as assigned by the Program Director or Supervisor.
  • Ensure compliance with agency policies and regulations.
  • Participate in mandatory staff meetings and training sessions.
  • Engage in professional development opportunities.

Qualifications:

  • High School Diploma or GED required.
  • Experience in youth-related fields is preferred.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively within a team.
  • Experience with LGBTQ, Bi-Cultural, and Bilingual youth is highly valued.

The Gándara Mental Health Center is committed to providing equal employment opportunities and prohibits discrimination of any kind. This policy applies to all aspects of employment.

Note: This job listing encompasses two distinct roles. Our hiring team will assess your qualifications to determine eligibility for either Residential Counselor I or II.



  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Position OverviewAbout Gandara Mental Health Center:At Gandara, we are dedicated to fostering career development in the fields of Behavioral Health, Substance Use and Recovery, and Community-Based Clinical Services. Our organization offers a wide range of career opportunities, from entry-level positions to leadership roles, ensuring that you have the...


  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Residential Counselor II to join our team at the Gandara Mental Health Center, Inc. in Springfield, MA. As a Residential Counselor II, you will play a vital role in providing support and guidance to individuals in our Community Based Acute Treatment (CBAT) program.Key ResponsibilitiesImplement...


  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Position OverviewWhy Choose Gándara Mental Health Center, Inc.?At Gándara, we are dedicated to fostering career development in the fields of Behavioral Health, Substance Use and Recovery, Community-Based Clinical Services, and Family Support Services. Whether you are starting your career or seeking a leadership position, we offer the necessary tools and...


  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewResidential Counselor II | Gándara Mental Health Center, Inc.Location: Springfield, MA* Bilingual Candidates Encouraged to Apply* EOE M/F/D/VThe Gándara Center is dedicated to providing comprehensive residential, mental health, and substance abuse services to individuals and families across Massachusetts. We pride ourselves on our commitment to...


  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewResidential Counselor II | Gándara Mental Health Center, Inc.Location: Springfield, MA* Bilingual Candidates are Highly Valued* Equal Opportunity Employer M/F/D/VThe Gándara Center is dedicated to providing residential, mental health, substance use treatment, and preventive services to individuals and families throughout Massachusetts. We pride...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Position OverviewAs a vital member of the MPBS (Medical Practice Business Services) team, the Customer Service Representative II (CSR II) plays a crucial role in managing all incoming inquiries related to physician billing.Key ResponsibilitiesHandle a high volume of phone communications from patients and healthcare providers.Provide accurate information...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Position OverviewAs a vital member of the MPBS (Medical Practice Business Services) team, the Customer Service Representative II (CSR II) plays a crucial role in managing all incoming inquiries related to physician billing.Key ResponsibilitiesCommunication: Handle all incoming phone calls with professionalism and courtesy, ensuring that each interaction is...


  • Springfield, Massachusetts, United States Trinity Health Full time

    Employment Type:Full timeShift: Day ShiftOverview:At Trinity Health, we pride ourselves on creating a welcoming and comfortable environment for our residents. Our facility is designed to feel like home, with private rooms that residents can personalize to their liking. Our grounds feature beautiful gardens that residents can help maintain, providing a sense...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Overview:Under the supervision of the MPBS (Medical Practice Business Services) Accounts Receivable Manager and the Customer Service Team Leader, the Customer Service Representative II (CSR II) plays a crucial role in managing all incoming communications for the Physician Billing Operation. This position is also responsible for addressing all written...


  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Position OverviewResidential Counselor I | Gándara Mental Health CenterThe Gándara Center is dedicated to providing comprehensive residential, mental health, and substance abuse services to children, adults, and families throughout the Pioneer Valley and surrounding areas. Our organization, rooted in the Hispanic community, emphasizes cultural diversity...


  • Springfield, Massachusetts, United States Healthcare Support Full time

    Job Title: Dialysis Nurse SpecialistJob Type: Local ContractLocation: Springfield, MassachusettsJob Description:Job Summary:We are seeking a skilled Dialysis Nurse Specialist to join our team at Healthcare Support. As a Dialysis Nurse Specialist, you will be responsible for providing high-quality patient care in a dialysis setting.Responsibilities:Provide...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Position OverviewAs a vital member of the MPBS (Medical Practice Business Services) team, the Customer Service Representative II (CSR II) plays a crucial role in managing all incoming inquiries related to physician billing.Key ResponsibilitiesHandle and respond to a variety of phone calls directed to the Physician Billing Customer Service.Collaborate with...


  • Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Position OverviewResidential Counselor I | Gándara Mental Health CenterThe Gándara Center is dedicated to providing comprehensive residential, mental health, and substance abuse services to individuals and families throughout the Pioneer Valley and eastern Massachusetts. Our foundation is rooted in the Hispanic community, and we prioritize cultural...


  • Springfield, Massachusetts, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time

    Job SummaryNortheast Center for Youth & Families, Inc. (NCYF) is seeking a highly skilled and compassionate Residential Youth Therapist to join our team. As a key member of our residential group homes, you will provide clinical services to our youth and adolescent clients, working closely with program staff to ensure their well-being and success.Key...


  • Springfield, Massachusetts, United States Healthcare Support Full time

    Job Title: Travel Nurse RN Dialysis SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN Dialysis Specialist to join our team.Job Responsibilities:Provide high-quality patient care in a dialysis setting.Collaborate with healthcare teams to develop and implement effective treatment plans.Conduct thorough assessments and evaluations...


  • Springfield, Massachusetts, United States Western New England University Full time

    Job SummaryThe Residence Director is a key member of the Residence Life team at Western New England University, responsible for the overall management of a residential facility. This includes student development, staff supervision, community building, programming, and administrative duties.Key ResponsibilitiesManage the day-to-day operations of a residential...


  • Springfield, Massachusetts, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time

    Job OverviewBenefits:401(k)Dental insuranceHealth insurancePaid time offTuition assistanceVision insuranceNortheast Center for Youth & Families, Inc. (NCYF) is seeking dedicated and detail-oriented individuals for the role of Residential Supervisor to support the daily operations of our youth therapeutic group homes.The Residential Supervisor plays a crucial...


  • Springfield, Massachusetts, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time

    Position OverviewBenefits:401(k)Dental insuranceHealth insurancePaid time offTuition assistanceVision insuranceNortheast Center for Youth & Families, Inc. (NCYF) is seeking dedicated and detail-oriented individuals for the role of Residential Supervisor to support the daily operations of our therapeutic group homes for youth.The Residential Supervisor plays...


  • Springfield, Massachusetts, United States ASK Consulting Full time

    Job OverviewASK Consulting is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations.Key Responsibilities:Perform various administrative tasks, including scanning sensitive information,...


  • Springfield, Massachusetts, United States The Massachusetts Mutual Life Insurance Company Full time

    Join Our Team as a Client Support Specialist We are expanding, and our clients deserve exceptional service. As a remote Client Support Specialist within our Annuity Customer Care Center, you will have the chance to create highly tailored experiences for our clients. Key Responsibilities: Deliver outstanding customer service to ensure client...