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Customer Service Specialist II
2 months ago
As a vital member of the MPBS (Medical Practice Business Services) team, the Customer Service Representative II (CSR II) plays a crucial role in managing all incoming inquiries related to physician billing.
Key Responsibilities- Handle and respond to a variety of phone calls directed to the Physician Billing Customer Service.
- Collaborate with the Accounts Receivable Manager and Customer Service Team Leader to ensure effective communication and service delivery.
- Provide assistance and support to patients regarding their billing inquiries and concerns.
The ideal candidate will possess strong communication skills and a commitment to delivering exceptional customer service in a healthcare environment.
