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MPBS Client Support Specialist II
2 months ago
As a vital member of the MPBS (Medical Practice Business Services) team, the Customer Service Representative II (CSR II) plays a crucial role in managing all incoming inquiries related to physician billing.
Key Responsibilities- Handle a high volume of phone communications from patients and healthcare providers.
- Provide accurate information regarding billing inquiries and resolve issues effectively.
- Collaborate with the Accounts Receivable Manager and Customer Service Team Leader to enhance service delivery.
The ideal candidate will possess strong communication skills and a commitment to delivering exceptional customer service in a healthcare environment.
Why Baystate Health?Join a dedicated team focused on providing outstanding support and services to our patients and healthcare partners.