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Patient Service Representative
2 months ago
About the Role:
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at East Tennessee Children\u2019s Hospital. As a Patient Service Representative, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and families.
Key Responsibilities:
- Answer incoming telephone calls in a courteous and helpful manner.
- Open and route incoming mail in a timely manner.
- Retrieve patient charts prior to visit and provide schedule to providers and staff.
- Register new patients and update patient information in scheduling system.
- Verify and create subscriber information in computer system.
- Copies, files and retrieves medical records as requested.
- Place calls to remind parents of appointment date and time.
- Schedule follow-up appointments and provide any necessary forms for parents.
Requirements:
- Ability to multi-task while presenting a positive and comforting presence with patients and families.
- Efficient typing, filing and troubleshooting skills.
- High School Diploma/GED required.
- 1-2 years of experience in a medical office setting preferred.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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