Patient Service Representative

1 month ago


Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time
Part-Time Patient Service Representative

Are you looking for a part-time career that offers a great culture to grow and learn while gaining great experience in the healthcare field? We want you on our team

We are committed to being a great place to work for all team members. Our comprehensive benefit package includes:

  • Medical, Dental, and Vision Insurance
  • 401(k) with company match and immediate vesting
  • Short-term and Long-term disability
  • Life insurance
  • Critical Illness
  • Flexible Spending Accounts
  • Health Savings Account with Employer contribution
  • PTO, Sick leave, Bereavement leave
  • Employee Assistance Program
  • Fitness Centers
Job Responsibilities:
  • Greet patients in a friendly and timely manner
  • Ensure patients complete necessary forms for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays
  • Ensure good patient flow through practice by timely processing of patients as they arrive at the front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refer patient inquiries regarding medical care or treatment to a medical assistant or physician
  • Schedule patients with the appropriate physician
  • Document scanning into the electronic health record
  • Other duties as assigned
Requirements:
  • Ability to multi-task
  • Strong communication skills
  • Time management and organizational skills
  • Attention to detail


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