Patient Service Representative

2 weeks ago


Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

Job Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Covenant Health (Tennessee).

Key Responsibilities:
Provides administrative support for patient service functions related to check-out operations
Collects and processes encounter form data
Collects and totals outstanding balances and payments for services rendered
Balances work and computer at end of day

Requirements:
One year of experience in a medical office setting with working knowledge of clinic appointment scheduling, collection, and ICD-9/10 and CPT-4 coding (charge entry)
OR three years of total customer-facing/customer service experience
Strong communication and interpersonal skills
Ability to work in a fast-paced environment

About Us: Covenant Health is a leading healthcare provider in East Tennessee, with a commitment to delivering high-quality patient care and exceptional service.



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