Patient Service Representative, Westside Gastrintestinal Specialists
1 month ago
Job Summary:
As a Patient Service Representative, you will provide administrative support for the patient service functions related to check-out operations in a physician practice. Your responsibilities will include collecting and processing encounter form data, collecting and totaling outstanding balances and payments, and balancing work and computer at the end of the day.
Key Responsibilities:
- Maintain established departmental policies and procedures, objectives, quality assurance program, and safety standards.
- Answer telephone calls and route accordingly.
- Receive and record changes in patient information.
- Demonstrate familiarity with insurance procedures and knowledge of participating providers.
- Ensure procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
- Schedule appointments for return visits and end-of-day procedures and balancing.
- Compile data for billing personnel.
- Attend meetings as required and participate on committees as directed.
- Collaborate with patients, physicians, and other care team members as part of a team-based approach to overall patient care.
- Follow policies, procedures, and safety standards. Complete required education assignments annually. Work towards achieving goals and objectives, and participate in quality improvement initiatives as requested.
- Perform other duties as assigned.
Requirements:
Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job.
Minimum Experience: One (1) year experience in a medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required. OR minimum three (3) years of total customer-facing/customer service experience required.
Licensure Requirement: None
-
Patient Service Representative
1 month ago
Knoxville, Tennessee, United States American Esoteric Laboratories Full timeJob Summary:We are seeking a highly skilled Patient Service Representative to join our team at American Esoteric Laboratories. As a Patient Service Representative, you will be responsible for providing exceptional service to patients, clients, and the laboratory team over the phone.Key Responsibilities:Process billing claims and analyze accounts to ensure...
-
Patient Service Representative
4 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob Summary:Covenant Health (Tennessee) is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing administrative support to our patient service functions.Key Responsibilities:Maintain established departmental policies and procedures, objectives, quality assurance...
-
Patient Service Representative
1 month ago
Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full timePart-Time Patient Service RepresentativeAre you looking for a part-time career that offers a great culture to grow and learn while gaining great experience in the healthcare field? We want you on our team!We are committed to being a great place to work for all team members. Our comprehensive benefit package includes:Medical, Dental, and Vision...
-
Security Specialist
1 month ago
Knoxville, Tennessee, United States Security Industry Specialists Full timeAbout this role:The Security Specialist, under the direct supervision of the Shift Supervisor, ensures SIS standards and policies are met in overall field services, operations, and functions in assigned areas such as site inspections, emergency response, camera review, client liaison, and special projects as assigned.All duties must be performed in...
-
Patient Account Representative
4 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health (Tennessee) is seeking a skilled Patient Account Representative to join our team in the Central Business Office. As a Patient Account Representative, you will be responsible for timely and accurate follow-up to assigned Accounts Receivables, claim issues, and responding to inquiries.Key ResponsibilitiesRespond to a minimum of 22...
-
Patient Account Representative II
4 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timePatient Account Representative II Job SummaryWe are seeking a highly skilled Patient Account Representative II to join our team at Covenant Medical Management. The successful candidate will be responsible for providing timely and accurate follow-up of claim issues, working on accounts receivable, and responding to inquiries from insurance carriers, patients,...
-
Patient Registration Specialist
1 month ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob Title: Patient Registration SpecialistOverview:We are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Covenant Health (Tennessee). As a key member of our Admitting and Registration department, you will play a critical role in ensuring the smooth registration process for our...
-
Patient Service Coordinator
1 month ago
Knoxville, Tennessee, United States Select Physical Therapy Full timeOverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at Select Physical Therapy in Knoxville, TN. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.ResponsibilitiesGreet and register...
-
Patient Service Coordinator, Covenant Health
4 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeAs a key member of our team, you will provide exceptional administrative support for patient service functions related to check-out operations. Your responsibilities will include collecting and processing encounter form data, totaling outstanding balances and payments for services rendered, and ensuring seamless interactions with patients and specialists.Key...
-
Licensed Practical Nurse
4 weeks ago
Knoxville, Tennessee, United States Acadia Healthcare Full timePatient Care SpecialistAt Acadia Healthcare, we are seeking a skilled Licensed Practical Nurse to join our team as a Patient Care Specialist. As a key member of our healthcare team, you will be responsible for the safe and efficient dispensing of medication to patients, consistent with our organization's procedures and as ordered by the Medical Director or...
-
Customer Service Representative
4 weeks ago
Knoxville, Tennessee, United States Harper Auto Wash Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Harper Auto Wash. As a key member of our team, you will play a crucial role in creating great customer experiences and delivering exceptional service to our...
-
Customer Service Representative
4 weeks ago
Knoxville, Tennessee, United States FastSigns Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.Key...
-
Nutrition Services Representative
4 weeks ago
Knoxville, Tennessee, United States Crothall Healthcare Full timeJob SummaryAs a Nutrition Services Representative with Crothall Healthcare, you will play a vital role in ensuring patients receive the best possible care. Your primary responsibility will be to secure patient meal selections and special requests, interacting with patients, visitors, and healthcare professionals via telephone or face-to-face.Key...
-
Customer Service Representative
1 month ago
Knoxville, Tennessee, United States FastSigns Full timeUnlock Your Potential in the Sign IndustryAre you a people person with a passion for helping others? Do you enjoy working in a dynamic and ever-changing environment? We're looking for a talented Customer Service Representative to join our team at FASTSIGNS, the leading franchise in the sign industry.About the RoleAs a Customer Service Representative, you...
-
Customer Service Representative
1 month ago
Knoxville, Tennessee, United States Edfinancial Services Full timeAbout Edfinancial ServicesEdfinancial Services is a leading provider of extended business office services for colleges and universities across the country. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. Key ResponsibilitiesAs a Customer Service Representative, you will be responsible...
-
Customer Service Representative
1 month ago
Knoxville, Tennessee, United States O'Neal Steel Full timeCustomer Service Representative Opportunity at O'Neal SteelO'Neal Steel is seeking a skilled Customer Service Representative to collaborate with our Sales Department at our Knoxville, TN office. As a key member of our team, you will perform assigned tasks to support the overall sales effort of the district or region.Key Responsibilities:Assist in the sales...
-
Customer Service Representative
4 weeks ago
Knoxville, Tennessee, United States YMCA of East Tennessee Full timeJob Summary:As a Member Services Representative at the YMCA of East Tennessee, you will be responsible for delivering exceptional service to our members, guests, and program participants. This role requires a strong ability to build relationships, provide excellent customer service, and promote memberships and programs.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Knoxville, Tennessee, United States GPM Investments Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales...
-
Member Service Representative
4 weeks ago
Knoxville, Tennessee, United States Sam's Club Full timeJob Summary:We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products...
-
Financial Services Representative
3 weeks ago
Knoxville, Tennessee, United States UT Federal Credit Union Full timeJob SummaryThe Financial Services Representative will be responsible for providing exceptional customer service to members of UT Federal Credit Union. This role involves processing financial transactions, resolving problems, and answering questions in a prompt, professional, and courteous manner.Key Responsibilities:Provide friendly and responsive service to...