Patient Service Representative II
1 day ago
Covenant Health (Tennessee) is seeking a highly organized and detail-oriented Patient Service Representative II to join our team. In this role, you will provide administrative support for the patient service functions related to the check-out operations of our physician practice.
Key Responsibilities- Maintain established departmental policies and procedures, objectives, quality assurance program, and safety standards.
- Collect and process encounter form data, collect and total outstanding balances and payments for services rendered, and balance work and computer at end of day.
- Answer telephone calls and route accordingly, receive and record changes in patient information, and demonstrate familiarity with insurance procedures.
- Ensure procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry, schedule appointments for return visits and end of day procedures, and balance.
- Compile data for the billing personnel, develop the A-I-D-E-T fundamentals of communication, and attend meetings as required and participate on committees as directed.
- One (1) year experience in a medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required.
- Minimum three (3) years of total customer-facing/customer service experience required.
Covenant Health is a leading healthcare provider in East Tennessee, with a team of over 300 top physicians and providers. We offer a range of specialties, including cardiology, cardiothoracic surgery, and more.
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Patient Service Representative II
2 days ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob Title: Patient Service Representative IIJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative II to join our team at Covenant Health in Tennessee. As a key member of our patient service team, you will be responsible for providing exceptional customer service, managing patient records, and ensuring seamless...
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Patient Service Representative II
3 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health (Tennessee) is seeking a highly organized and detail-oriented Patient Service Representative II to join our team. In this role, you will be responsible for providing administrative support for the patient service functions related to the check-out operations of our physician practice.Key ResponsibilitiesCollect and process...
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Patient Service Representative II
2 days ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health is seeking a highly organized and detail-oriented Patient Service Representative II to join our team in East Tennessee. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth operation of our medical practice.Key ResponsibilitiesProvide administrative support for patient service...
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Patient Service Representative II
3 days ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health (Tennessee) is seeking a highly skilled and detail-oriented Patient Service Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.ResponsibilitiesProvide administrative coverage...
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Patient Service Representative II
3 days ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative II to join our team at Covenant Medical Management. In this role, you will be responsible for providing administrative support for patient service functions, including collecting and processing encounter form data, collecting and totaling outstanding balances and...
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Patient Service Representative II
2 weeks ago
Knoxville, Tennessee, United States East Tennessee Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative II to join our team at East Tennessee Children's Hospital. As a key member of our medical office, you will play a vital role in ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide exceptional patient care and service, ensuring a...
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Patient Service Representative II
4 weeks ago
Knoxville, Tennessee, United States East Tennessee Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative II to join our team at East Tennessee Children's Hospital. As a key member of our medical office staff, you will play a vital role in ensuring the smooth operation of our practice and providing exceptional patient care.Key ResponsibilitiesAnswer incoming telephone...
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Patient Account Representative II
1 month ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health (Tennessee) is seeking a highly skilled Patient Account Representative II to join our team in the CMG Business Office. This role is responsible for providing timely and accurate follow-up of claim issues, working on accounts receivable, and responding to inquiries from insurance carriers, patients, and office managers.Key...
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Patient Account Representative
3 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time{"title": "Patient Account Representative", "description": "OverviewCovenant Medical Group is a leading medical practice organization in East Tennessee, employing over 300 top physicians and providers. We are seeking a Patient Account Representative to join our team in the Central Business Office.Responsibilities:Timely and accurate follow-up to assigned...
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Patient Service Representative
4 weeks ago
Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time{"title": "Patient Service Representative", "description": "Job SummaryUniversity Physicians Association is seeking a detail-oriented and organized Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our...
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Patient Service Representative
2 weeks ago
Knoxville, Tennessee, United States American Esoteric Laboratories Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at American Esoteric Laboratories. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, clients, and laboratory teams, while ensuring accurate and timely processing of billing claims...
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Patient Service Representative
3 weeks ago
Knoxville, Tennessee, United States American Esoteric Laboratories Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at American Esoteric Laboratories. As a Patient Service Representative, you will be responsible for providing exceptional service to patients, clients, and laboratory team members over the phone.Key ResponsibilitiesProvide patients and clients with exceptional service...
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Patient Service Representative
4 weeks ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health (Tennessee) is seeking a skilled Patient Service Representative to join our team. As a key member of our healthcare team, you will provide exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesProvide administrative coverage for patient service functions, including greeting and...
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Patient Service Representative
1 month ago
Knoxville, Tennessee, United States Covenant Health (Tennessee) Full timeJob SummaryCovenant Health (Tennessee) is seeking a highly skilled Patient Service Representative to join our team. As a key member of our medical practice organization, you will provide administrative support for patient service functions, ensuring seamless interactions with patients, visitors, and healthcare providers.Key ResponsibilitiesMaintain...
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Patient Service Representative
3 weeks ago
Knoxville, Tennessee, United States SOUTHEASTERN RETINA ASSOCIATES PC Full timeJob SummaryThe Patient Service Representative is a vital member of our team at Southeastern Retina Associates PC, responsible for ensuring a seamless patient experience from check-in to check-out. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesCheck-in and...
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Patient Service Representative
4 weeks ago
Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full timeJob SummaryUniversity Physicians Association is seeking a highly skilled Patient Service Representative to join our team at UT Neurology in Knoxville, TN. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and patients.Key ResponsibilitiesGreet patients in a...
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Patient Service Representative
4 weeks ago
Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at UNIVERSITY PHYSICIANS ASSOC INC. This part-time role offers a great opportunity to gain experience in the healthcare field while working in a dynamic and supportive environment.Key ResponsibilitiesGreet patients in a friendly and timely manner,...
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Patient Service Representative
3 days ago
Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at UNIVERSITY PHYSICIANS ASSOC INC. This part-time role offers a great opportunity to gain experience in the healthcare field while working in a dynamic and supportive environment.Key ResponsibilitiesGreet patients in a friendly and timely manner,...
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Patient Service Representative
3 weeks ago
Knoxville, Tennessee, United States East Tennessee Children's Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at East Tennessee Children's Hospital. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.Key...
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Patient Service Representative
3 weeks ago
Knoxville, Tennessee, United States East Tennessee Children's Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at East Tennessee Children's Hospital. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.Key...