Patient Service Representative
1 month ago
Job Summary:
We are seeking a highly skilled Patient Service Representative to join our team at American Esoteric Laboratories. As a Patient Service Representative, you will be responsible for providing exceptional service to patients, clients, and the laboratory team over the phone.
Key Responsibilities:
- Process billing claims and analyze accounts to ensure accurate and timely payment.
- Provide clear and concise explanations of charges to callers, ensuring a positive experience.
- Champion safety, compliance, and quality control within the laboratory environment.
- Work effectively in a fast-paced call center environment, prioritizing tasks and managing multiple calls simultaneously.
Requirements:
- High School Diploma or equivalent required.
- 1 year of experience working in a call center or laboratory environment preferred.
- Exceptional communication and typing skills, with the ability to type at least 35wpm.
- Ability to thrive in a dynamic and rapidly changing environment.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match, helping you save for retirement.
- A comprehensive training program, ensuring you have the skills and knowledge needed to succeed in this role.
- A collaborative and supportive work environment, with opportunities for growth and development.
Why Work with Us:
At American Esoteric Laboratories, we are committed to advancing the health and wellbeing of our communities. As a Patient Service Representative, you will be part of a team that is dedicated to providing exceptional service and support to our patients and clients.
Equal Opportunity Employer:
American Esoteric Laboratories is an equal opportunity employer, celebrating diversity and committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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