PC Support Specialist in Norfolk

2 weeks ago


Norfolk, Virginia, United States Strategic Systems Full time
Position Overview:
This role involves providing technical assistance and support for desktop systems and related hardware. The technician will be responsible for the installation and configuration of various devices in a multi-building environment.

Key Responsibilities:
1. **Deinstallation of Equipment:**
Remove existing dual monitors, docking stations, headsets, and webcams from designated workstations.

2. **Installation of New Hardware:**
Set up and configure new 38" Dell monitors, Cisco 4K webcams, and Jabra wireless headsets. In specific offices, install Jabra speakerphones as required.

3. **Coordination Across Locations:**
Work across multiple buildings and floors to ensure smooth transitions and installations.

4. **E-Waste Management:**
Ensure that decommissioned equipment is transported to the designated e-waste location, adhering to proper disposal protocols.

5. **Trash Disposal Coordination:**
Assist in the organization of trash disposal processes, ensuring compliance with company policies.

Work Environment:
This position requires flexibility and adaptability to work in a dynamic setting, collaborating with various teams to achieve project goals. The technician will play a crucial role in enhancing the operational efficiency of desktop systems within the organization.

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