Automotive Parts Specialist

6 days ago


Jamaica, New York, United States NAPA Auto Parts Full time
About the Role

We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team at NAPA Auto Parts. As a key member of our team, you will be responsible for providing exceptional customer service, sourcing parts for specialized equipment, and collaborating with our team members to ensure seamless operations.

Key Responsibilities
  • Provide and source parts for specialized equipment for our fleet customers
  • Utilize your extensive knowledge of automotive parts to assist other team members and answer customer inquiries
  • Offer outstanding customer service and interact with management and technicians
  • Bring a customer-centric approach and high energy to our fast-paced environment
  • Ask relevant questions to ensure correct parts are researched and sourced
  • Inform customers on parts availability
Requirements
  • Valid Driver's License
  • Previous experience in a parts store or automotive industry, or a willingness to learn
  • High School Diploma or GED, Technical or Trade school courses or degree
  • Excellent verbal and written communication skills
  • Great listening skills and empathy for customers
  • Ability to work in a shop environment
Preferred Qualifications
  • Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in airport ground support equipment
  • Knowledge of cataloging, sourcing, and/or inventory management systems
  • ASE Certifications
What We Offer
  • Competitive hourly rate of $20-$30
  • Benefits package including medical, dental, vision, 401K with match, paid holidays and vacation, NAPA discount, tuition reimbursement, and more
  • A culture of promotion from within, using creativity, finding solutions, and ongoing development


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