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Business Development Representative

2 months ago

Sacramento, California, United States Bank of America Full time
Job Description

Job Summary:

We are seeking a highly skilled Merchant Solutions Specialist to join our team at Bank of America. As a key member of our sales team, you will be responsible for providing payment processing solutions to small business clients, primarily through 1:1 partnerships with assigned groups of small business specialists, financial centers, and other internal partners.

Key Responsibilities:

  • Leverage a consultative sales process and knowledge of industries such as healthcare, retail, restaurant, and business-to-business to identify clients' business needs.
  • Recommend solutions that meet clients' needs, with a focus on more complex opportunities and solutions.
  • Drive toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements.
  • Build meaningful relationships and collaborate with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security.
  • Identify opportunities proactively and develop a pipeline for sales opportunities with internal partners and clients.
  • Act as a champion for clients by connecting expertise across the company to help them achieve their goals.
  • Establish relationships with associations, centers of influence, and vendor partners and adapt to an ever-changing payment processing environment.

Requirements:

  • Customer focus
  • Relationship building
  • Oral & Written communication
  • Consultative sales
  • Pipeline management
  • Problem solving
  • Teamwork
  • Time management
  • Presentation skills
  • Outside sales and referral sales
  • Technical expertise
  • 2+ years of sales experience

Preferred Qualifications:

  • Merchant products and solutions
  • Multi-lingual ability is a plus
  • High school diploma
  • CRM (Client Relationship Management System)
  • Industry business acumen

Work Environment:

This is a 1st shift position (United States of America) with 40 hours per week.

Equal Employment Opportunity:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.