Store Operations Leader

2 weeks ago


Charlotte, North Carolina, United States MOD Pizza Full time

MOD Pizza is on the lookout for a Store Operations Leader who is dedicated to guiding a team towards excellence. In this role, you will manage the daily functions of the establishment, striving for optimal business outcomes while delivering outstanding customer and Squad experiences. Your responsibilities will include mentoring and nurturing your team, formulating strategic business initiatives, and upholding the MOD experience. Collaboration with the Store Coach and Shift Captains will be essential in steering the Squad to meet store objectives. Your dedication to MOD's core values and culture will be pivotal in fostering success.

Key Responsibilities:

  • Oversee store operations and motivate the Squad to provide an exceptional experience
  • Offer leadership and direction to the entire team, with a focus on meeting store objectives
  • Recognize areas for enhancement and devise actionable plans
  • Recruit and train skilled individuals to ensure adequate staffing
  • Establish strong community connections and uphold MOD standards
  • Guarantee cleanliness, food safety, and overall store profitability
  • Celebrate successes and cultivate a positive workplace atmosphere

Required Qualifications:

  • At least 2 years of experience as a Store Operations Leader in a restaurant environment
  • Proven track record in leading and developing teams
  • Experience in inventory management and supply ordering
  • Must be at least 21 years of age

Preferred Qualifications:

  • College degree in Business or a related discipline
  • Excellent communication abilities

Physical Requirements:

Capability to thrive in a fast-paced kitchen environment, operate equipment, and communicate effectively with team members. Must be able to perform various physical tasks and lift up to fifty pounds.

Working Conditions:

  • High noise levels and diverse weather conditions
  • Flexible schedule including evenings, holidays, and weekends
  • Exposure to moving parts and refrigerated areas

This Job Description serves to outline the responsibilities and qualifications for the Store Operations Leader position at MOD Pizza. Join us in our mission to create a positive social impact through exceptional food and remarkable people. Become a part of the MOD family and contribute to making a difference in the communities we serve.



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