Strategic Operations Leader

2 months ago

Charlotte, North Carolina, United States U S National Whitewater Center Full time
Job Summary

As an Operations Manager at the U S National Whitewater Center, you will oversee the daily operations of multiple business units. This is a full-time, benefits-eligible role that reports directly to the Director of Operations.

Key Responsibilities
  • Lead and motivate a large team in a high-volume, demanding environment.
  • Develop, implement, and maintain quality assurance and safety protocols.
  • Utilize business metrics and trends to drive performance and maximize profit and revenue.
  • Measure team results and hold the team accountable to established goals and objectives.
  • Be a key leader in the planning and execution of existing and new programming.
  • Accountable for the profit and loss of various business units.
  • Other duties as assigned.
Requirements
  • Bachelor's degree in Management, Business, Hospitality, or Outdoor Recreation.
  • 5+ years of experience in management and/or leadership.
  • Experience managing profit and loss.
  • Ability to think critically and be proactive.
  • Excellent Microsoft Office skills.
  • Flexibility to work evenings, weekends, holidays, and during events as needed.
Physical Demands
  • Must be able to work outdoors for sustained periods in all weather conditions.
  • Must be able to lift and carry at least 50 pounds.
  • Must be able to bend, stand, lean, and kneel regularly and for sustained periods.
  • Must be able to safely self-transport over uneven terrain or in a confined space.
  • Must be able to work in shared spaces with other employees and customers.
Benefits
  • Access to the Whitewater Center's pass activities.
  • Staff discount program and pro deals.
  • Health, Dental, Vision, FSA.
  • 401(k).
  • Paid Time Off.
Department Overview

Marketing, Finance, and Human Resources professionals work to advance the Whitewater Center's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at the Whitewater Center

The Whitewater Center's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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