Lead Technical Parts Specialist

2 months ago


Chesapeake, Virginia, United States Plasser American Corp Full time
Job Overview

At Plasser American Corp, we perceive the railway not merely as a means of transportation but as a catalyst for transformation. Our legacy is built on the evolution of steel tracks that have shaped American progress, paving the way for future possibilities. This ongoing journey is one of commitment and innovation, ensuring that we remain a trusted partner in the industry.

We are seeking a dedicated and detail-oriented professional to oversee our Aftermarket Sales Team. In this role, you will manage daily operations, ensuring that customer needs are met efficiently while driving initiatives for improvement.

Key Responsibilities
  • Direct and manage the daily functions of the Parts Team, comprising three team members.
  • Become a Subject Matter Expert (SME) in the Infor LN ERP System, focusing on Aftermarket needs.
  • Collaborate with internal departments to prioritize urgent material requests from customers.
  • Handle order processing and respond to quotation inquiries.
  • Work closely with the Parts Sales Manager on inventory management, kit development, project requirements, and sourcing strategies.
  • Participate in weekly discussions with Key Account Customers to update them on their requests.
  • Address and resolve customer issues with prompt and accurate feedback.
Qualifications
  • Exceptional organizational and communication abilities.
  • Proficient in Microsoft Office, particularly Excel.
  • Capability to interpret blueprints, schematics, and technical documentation.
Education and Experience
  • A minimum of three years of fast-paced sales experience in the manufacturing or heavy machinery sector.
  • At least five years of leadership or supervisory experience.
  • Bachelor's Degree required.
Benefits
  • Accrue 80 hours of Paid Time Off in your first year.
  • Ten paid holidays annually.
  • 401(k) matching program of $0.50 for every $1.00 contributed, up to 6% of your salary.
  • Potential for a merit bonus following the fiscal year audit.
  • Tuition reimbursement opportunities.
  • Complimentary Short and Long Term Disability coverage after 90 days of employment.
  • Free Life Insurance equivalent to two times your annual salary.
  • Company-sponsored events.
  • Comprehensive medical and dental coverage for employees, valued at $7,500.
About Plasser American Corp

As a member of the Plasser family, the world's largest provider of Maintenance of Way equipment, Plasser American Corp is poised for significant growth in the North American market. Our commitment to investing in our infrastructure, including a new office and expanded manufacturing capabilities, positions us for a transformative future. We are excited about the opportunities ahead and are dedicated to enhancing our team to achieve our objectives.


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